WP Bakery on Product Page is not working

This topic has 3 replies, 2 voices, and was last updated 3 years, 9 months ago by Artem Temos.

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February 10, 2021 at 10:15 am #265281

Evamelba
Participant

Hello,

I use woodmart and woocommerce for my client website. I activated WPbakery for “product” page in order to design them on the role management. It worked well since this week. Now, when I want to edit my products or create a new one, when I click on the WPbakery text block for example, it load indefinitely and I never can edit it.

My configuration is PHP 7.4, I updated all my plugins and Woodmart theme.

Thank you in advance for your help.
Regards,
Eva

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February 10, 2021 at 10:30 am #265289

Artem Temos
Keymaster

Hello,

Thank you so much for purchasing our theme and contacting our support center.

Could you please disable all plugins that are not related to our theme and provide us your admin access so we could check it?

Thank you in advance

February 10, 2021 at 10:40 am #265295

Evamelba
Participant

Thank you for your quick answer,

As i disabled all the plugins, I tried to activate them one by one and I discovered that the problem exist when the plugin “WooCommerce Rental & Booking System” is activated.

It is quite annoying because I paid this plugin and I will need it soon for this website.
I will try to get in touch with them to see if they have an answer.

Thank you for your help,
Regards,
Eva

February 10, 2021 at 12:12 pm #265335

Artem Temos
Keymaster

We are glad that you sorted it out. Feel free to contact us if you have any questions.
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