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some questions

Viewing 12 posts - 1 through 12 (of 12 total)
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  • February 16, 2021 at 10:08 am #266929

    moh962018
    Participant

    hello

    1- i have a problem that products grid appear in both languages Arabic and English idk why
    my main site language is Arabic and at the shop page all the grip appear in arabic
    but in the main page its appear in Arabic and English

    2- i want to make a user limit review so he cant post more than 1 review how i can do that

    please see the attached files

    Attachments:
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    February 16, 2021 at 12:03 pm #266975

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I saw the screenshots you attached.

    1) Please provide the URL of the website to check it myself and help you out accordingly.

    2) Sorry but there is no option in Theme Settings available for that. Because the reviews are default WooCommerce functionality and our theme doesn’t influence.

    Best Regards.

    February 16, 2021 at 12:16 pm #266981

    moh962018
    Participant

    ylasouq.com

    February 16, 2021 at 12:48 pm #266998

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Which plugin are you using to make the website multilingual??

    Best Regards.

    February 16, 2021 at 1:53 pm #267031

    moh962018
    Participant

    iam using google translate
    but my main language is arabic

    GTranslate plugin

    February 17, 2021 at 6:22 am #267195

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Sorry, but we could not help you with this as you are using a third-party plugin to make your website multilingual. And we haven’t tested our theme with the plugin yet.

    Best Regards.

    February 17, 2021 at 10:40 am #267269

    moh962018
    Participant

    its not plugin issue its theme issue
    because i deactivate the plugin but the same error

    so its not plugin issue

    February 17, 2021 at 12:43 pm #267317

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have visited your website and the pages are working fine. Please clear cache and check back.

    Screenshot for Clarification: https://prnt.sc/zup4v5

    If you are trying to ask anything else then please provide some relevant screenshots of the specific area to check it myself and help you out accordingly.

    Best Regards.

    February 17, 2021 at 12:50 pm #267319

    moh962018
    Participant

    there is 3 taps
    the first tap works fine ( which is the one you provide me with screen shot )
    how ever if you go to the second or third tap then the problem will happen
    please check the attachment i have attached before to help you understand the proplem

    February 17, 2021 at 1:12 pm #267331

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have checked by changing the tabs. The only product displayed in english is because its description is in english.

    Please change the description to arabic then clear cache and check back.

    Screenshot for Clarification: https://prnt.sc/zutyoa

    Regards.
    Xtemos Studios

    February 17, 2021 at 1:28 pm #267342

    moh962018
    Participant

    bro please check the screen shot!! its not about the description
    just the the first tap and the third tap

    both of them contain the same product how ever in the first tap its appear in Arabic how ever in the third tap its appear in the english

    February 18, 2021 at 7:56 am #267531

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have revisited your website. You are not understanding the functionality. To make the products in two languages you need to translate them using WPML that is compatible with our theme.

    If there is no WPML added then products will be displayed in the same language in which they are added.

    In your case, you used a third party plugin to make the website multilingual that is not compatible with our theme.

    Best Regards

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