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Bottom image in product detail

Viewing 8 posts - 1 through 8 (of 8 total)
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  • February 18, 2021 at 7:44 pm #267673

    marvinruiz
    Participant

    Good afternoon, I am setting up my website. An image appears in the detail of the product (, however, I don’t know how to remove it or what that image refers to.

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    February 18, 2021 at 8:23 pm #267681

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please remove the shorcode from the Theme settings > Product page > After “add to cart” area.

    If you have any questions please feel free to contact us.

    Best Regards

    February 18, 2021 at 8:45 pm #267695

    marvinruiz
    Participant

    Thank you very much for the reply. I have done the indicated process. However, the elements disappear and the image continues to appear. Tell me if it is the correct section where I have made the change or is it another option.

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    February 19, 2021 at 11:42 am #267830

    Elise Noromit
    Member

    Hello,

    Please provide your site admin access to the private area.

    Best Regards

    February 19, 2021 at 3:24 pm #267888

    marvinruiz
    Participant

    Of course.

    I have also seen that when activating Elementor the public site does not work, I have to deactivate it so that it works again. Which may be?

    February 19, 2021 at 11:11 pm #267958

    Elise Noromit
    Member

    Hello,

    Please remove this screenshot: https://prnt.sc/101cyx2

    You can find it in Theme settings > Product page > After “add to cart” area.

    Best Regards

    February 22, 2021 at 3:19 pm #268435

    marvinruiz
    Participant

    Thank you very much, with that your instruction was solved.

    February 22, 2021 at 8:09 pm #268486

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    We will appreciate highly if you spend a couple minutes and aswer the questions provided here: https://8uehqcg4tjy.typeform.com/to/IgyV2EiP

    Best Regards

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Viewing 8 posts - 1 through 8 (of 8 total)