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Logged in session issue on Thank you page after order

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • February 21, 2021 at 7:25 pm #268213

    jigneshbhavani
    Participant

    Hey guys,

    Currently we are experiencing weird issues from theme if you guys have clue of it.

    • On Registration It’s only asking email address and after entering email address, User is automatically getting logged in without any confirmation from email or anything. Which means user can create account using anyone’s email address without any verification. Can we change this behavior?
    • Login form doesn’t have signp/register link when user is not logged on checkout page
    • After redirecting from paypal payment by clicking on Go to Merchant button, Header is still showing login/register link instead of showing myaccount link on thakyou page
    February 21, 2021 at 7:53 pm #268217

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Login / Register is Woocommere functionality. Please find the settings in Woocommerce > Settings > Account and Privacy.

    There are some visual options in the Theme Settings > Register /Login.

    If you have any questions please feel free to contact us.

    Best Regards

    February 22, 2021 at 3:25 pm #268436

    jigneshbhavani
    Participant

    Hi Elise,
    Thank you for responding. Could you also respond on other two queries?
    1) After redirecting from Paypal payment, It shows the login/register links even though user was logged in while ordering.
    2) Can we change default registration flow on theme? Currently It’s only asking for email address and user logged in by just entering an email. Which causing any user to create account from anyone’s email address.

    Thanks,

    February 22, 2021 at 9:55 pm #268507

    Elise Noromit
    Member

    Hello,

    I have responded to all the questions, please clarify what help do you need now.

    You can configure the login register in Woocommerce > Settings > Account and privacy, if these settings are not suitable you will need customization that is not covered by our support.

    If you have any questions please feel free to contact us.
    Best Regards

    February 28, 2021 at 8:56 am #269834

    jigneshbhavani
    Participant

    Hi Elise,

    Thank you for you support. I figured it out from the options you mentioned. However I’m noticing corrupted x sign near the quantity on cart sidebar, cart page and checkout page. Here is the screenshot of issue.
    https://imgur.com/QEJ71BG
    Any idea why it’s not showing properly?

    Thanks,

    February 28, 2021 at 8:28 pm #269920

    Elise Noromit
    Member

    Hello,

    I cannot check the issue as your site has no products to add and view.

    When I faced a similar problem earlier, the reason was the font family did not support the currency symbol.

    Please try to add this code to the Theme Settings > Custom CSS > Global:

    body .woocommerce-Price-currencySymbol{
   font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol";
}

    If it does not help, please add a few products so that I could check and suggest. Please include the site admin access to the private area.

    Best Regards

    March 1, 2021 at 7:00 pm #270203

    jigneshbhavani
    Participant

    Hi Elise,

    I have attached the product URL in private content. You can add the quantity and add to cart. I added your code it still the same. Appreciate your help.

    Thanks,

    March 1, 2021 at 9:18 pm #270238

    Elise Noromit
    Member

    Hello,

    Please provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

    March 3, 2021 at 4:27 pm #270740

    jigneshbhavani
    Participant

    Hi Elise,

    Okay let me send you Admin credentials.

    March 3, 2021 at 10:01 pm #270787

    Elise Noromit
    Member

    Hello,

    Please provide me with the product URL that can be added the shopping cart, make the full backup of your site before I deactivate the plugins.

    Best Regards

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