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Trouble with the Categories dropdown

Viewing 10 posts - 1 through 10 (of 10 total)
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  • #269008

    ZackaruS
    Participant

    I have trouble with the Categories dropdown item in the header.
    When the window width is between 1026px and 1041px, it does not work.
    No effect when the user hovers over the level 0 items (the submenu don’t appaer).
    Do you have a solution?

    #269035

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please provide your site admin access to the private area. So that we could check.
    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

    #269072

    ZackaruS
    Participant

    Hello,

    For the moment, I am developing it locally.
    I want it to be perfect as soon as it is published.
    But I noticed that there is also this problem on the demo site (https://woodmart.xtemos.com/).

    I have other problems but I already want to fix this problem.
    I’ve found a fix for another problem (about the swatches).

    Thank you in advance.

    #269200

    Hello,

    Please provide the screen of the header on the width is between 1026px and 1041px

    Please advise the device you use and browser.

    Best Regards

    #270823

    ZackaruS
    Participant

    Hello,

    OK after several searches, the items “item-level-0” change from item-event-hover to item-event-click between 1026px and 1041px. Why ?
    What are the solutions?

    Best Regards

    #270863

    ZackaruS
    Participant

    You can test this problem on the demo site.
    It doesn’t come from the way I made my header, it’s general.

    #271001

    Hello,

    It was difficult to detect the problem without seeing the site.

    As you know mobile devices, as well as a tablet, do not have the hover, that is why the hover event is replaced for the click event in the width including 1024px.

    That is why all the drop-downs are opened by click.

    If you have any questions please feel free to contact us.

    Best Regards

    #271118

    ZackaruS
    Participant

    My trouble is for the PC version. NOT for the others.

    It was difficult to detect the problem without seeing the site.

    OK I understand that not seeing my site is complicated to give a solution BUT as I said above, you can test it on Woodmart’s demo site (https://woodmart.xtemos.com/).
    SEE YOUR DEMO SITE WITH DIFFERENTS WIDTHS.
    I will make screenshots of it so you can understand. I am on PC and for my tests I simulate the different sizes of WINDOWS with different browsers.
    (1025px.png, 1041px.png and 1042px.png)

    I develop the site locally on my PC (with Local by Flywheel / http://www.localwp.com) and I use Firefox, Microsoft Edge and Opera to test the site on my computer.

    As you know mobile devices, as well as a tablet, do not have the hover, that is why the hover event is replaced for the click event in the width including 1024px.

    OK BUT the bug is between 1025px and 1041px in the PC version. The theme DOESN’T switch between the click event and the hover event when the window on the computer is between 1025px and 1041px inclusive (screenshots 1025 1041). After 1042px, the theme switches and everything returns to normal.

    I REMEMBER that I am talking about the PC version. So I would like to know how to switch from a sticky header (below 1024px included) to a header that has a drop down menu that supports hovering from 1025px?

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    #271122

    ZackaruS
    Participant

    You can see the cursor in the items and the effects for different window widths.

    #271245

    Hello,

    We shall remove this effect in the nearest update.

    Best Regards

Viewing 10 posts - 1 through 10 (of 10 total)