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Issue with color Variation in shop page

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #269142

    Global Touch
    Participant

    Hello woodmart team,

    I have an issue with color variations in shop page. Can you please check it? (screenshots). If you want to log in, please send to give you access.

    Thanks in advance.

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    #269163

    Hello,

    First of all thanks for choosing our Theme, we are glad to be you in the WoodMart WordPress family :).

    I saw the screenshot you attached.

    I have visited your website and the color variations are displayed once.

    Screenshot for Clarification: https://ibb.co/k8nd1hS

    If you are trying to ask anything else then please provide some relevant screenshots of the specific area to check it myself and help you out accordingly.

    Best Regards

    #269176

    Global Touch
    Participant

    Thanks for your very quick answer.

    My issue is that displays only 2 colors, but we need to display 10. The problem is applied for all products, my screenshot was an example. I ll send you credentials to login and test it better.

    Thanks in advance.

    #269218

    Hello,

    I have found that you are using the old version of WP. Please update the WP version and all plugin as well, I am sure your issue will be solved.

    Best Regards.

    #269273

    Global Touch
    Participant

    I have updated all plugins and wordpress, but my issue is still existing.

    What else can we do?

    Thanks

    #269395

    Hello,

    You are using custom attributes, swatches work only with the global attributes https://xtemos.com/docs/woodmart/variable-products-swatches/

    Best Regards.

Viewing 6 posts - 1 through 6 (of 6 total)