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Certain products don't get added to cart

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • March 2, 2021 at 7:47 am #270281

    adamboruta
    Participant

    Hi.
    I’ve noticed that some of my products don’t end up in cart.
    Details in private content.
    Do you know what could possibly be the issue?

    Thank you,
    Best regards

    March 2, 2021 at 8:59 am #270307

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please check how it works with the default wordpress theme just to check whether the issue is with our theme or not.

    Because the products and cart are woocommerce functionality and our theme doesn’t influence.

    Best Regards

    March 2, 2021 at 10:01 am #270326

    adamboruta
    Participant

    It works with default theme.

    March 2, 2021 at 11:22 am #270346

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the third party plugins activate the parent theme then clear cache and check back.

    If the problem still continues then leave all the third party plugins deactivated and provide with the admin panel login details of the website then we will troubleshoot with the theme plugins.

    Regards.
    Xtemos Studios

    March 4, 2021 at 12:11 pm #270938

    adamboruta
    Participant

    Sorry, problem solved. Turned out I was using product URLS without SSL prefix.

    March 4, 2021 at 12:21 pm #270941

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    We are Glad that your issue has been resolved.

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    please, help us improve our theme and servicing by filling the following quiz
    https://8uehqcg4tjy.typeform.com/to/IgyV2EiP
    it won’t take more than 2 minutes of your time 🙂

    Thanks for contacting us.
    Have a wonderful day.

    Topic Closed.
    Best Regards.

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Viewing 6 posts - 1 through 6 (of 6 total)

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