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problem with variations

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  • #270898

    MarKau
    Participant

    hello, I’ve already tried a lot and can’t get any further! as soon as the variations for sizes are added, a product is shown as out of stock permanantly. nor can i add a price to the variants. attached a link – I hope you can help!

    https://www.qpsport.de/product/stringer-tank-top-beast-herren-schwarz-limited-germany-edition

    #271040

    MarKau
    Participant

    hello there, i have real trouble with my client about the theme. is there an initial assessment of the problem described with the product variations? it’s urgent!! Thank you very much

    #271083

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    I cannot enter your site and check. The access is not workable. https://prnt.sc/10d7l7v

    Please make the full backup of your site as well as the Theme settings export and check the issue on the Storefront theme to detect if our theme causes the problem.

    If you see the same on the Storefront, it means that you:

    a) Have configured the variable product not correctly, please check this instruction: https://docs.woocommerce.com/document/variable-product/ Make sure all the variations have their individual prices and stock.

    b) If you have configured everything correctly, deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Hope you will find the reason, in any case, contact us if you need further help.

    Best Regards

    #272147

    MarKau
    Participant

    thank you very much, everything is fine now with this problem!!
    great service!

    #272150

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

Viewing 5 posts - 1 through 5 (of 5 total)