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There is a problem showing the product images

Viewing 14 posts - 1 through 14 (of 14 total)
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  • March 10, 2021 at 9:15 am #272315

    mustafamahmahmalji
    Participant

    I imported some products from a supplier via Bdroppy, but the images of the products do not appear on the classification page or the homepage
    https://marekat.com/

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    March 10, 2021 at 11:13 am #272347

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I saw the screenshot you attached.

    Please check how it works with the default wordpress theme just to check whether the issue is with our theme or not.

    Because the products and Import/export are woocommerce functionality and our theme doesn’t influence.

    Best Regards

    March 10, 2021 at 11:53 am #272360

    mustafamahmahmalji
    Participant

    When choosing the default theme, the products’ pictures appeared

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    March 10, 2021 at 12:52 pm #272387

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the third party plugins activate the parent theme then clear cache and check back.

    If the problem continues then leave all the third party plugins deactivated and provide with the admin panel login details of the website then we will troubleshoot with the theme plugins.

    Best Regards

    March 10, 2021 at 8:39 pm #272527

    mustafamahmahmalji
    Participant

    Unfortunately the problem still exists

    March 11, 2021 at 7:28 am #272617

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have logged into your website and checked. Actually the images are appearing on the single product page but not on the product grids.

    Most of the third party plugins are still activated on your website. Please deactivate all the third party plugins not related to the theme and tell me then we will troubleshoot with the theme plugins.

    Best Regards

    March 11, 2021 at 7:56 am #272635

    mustafamahmahmalji
    Participant

    I have deactivate most of the reports. There is BDroppy plugin. If you disable it, all images will be removed from the product page and all pages. I have not deactivate it.

    You have permission to deactivate any plugin that will affect your work

    March 11, 2021 at 11:53 am #272725

    mustafamahmahmalji
    Participant

    Please inform me of the latest developments, as our work is dependent on solving this problem

    March 11, 2021 at 5:50 pm #272798

    Artem Temos
    Keymaster

    Hello,

    Please try to add this code to the functions.php of the child theme:

    add_action( 'init', function() {
	add_action( 'woocommerce_before_shop_loop_item_title', 'woocommerce_template_loop_product_thumbnail', 10 );
	remove_action( 'woocommerce_before_shop_loop_item_title', 'woodmart_template_loop_product_thumbnail', 10 );
}, 1100 );

    Best Regards

    March 11, 2021 at 6:43 pm #272803

    mustafamahmahmalji
    Participant

    It is awesome
    Product pictures appear everywhere

    March 11, 2021 at 7:58 pm #272818

    mustafamahmahmalji
    Participant

    Sorry for inconvenience. Unfortunately, another problem arose, I can not display the images in full size, When placing the mouse on the image, the second image does not appear

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    March 12, 2021 at 7:16 am #272913

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

    March 12, 2021 at 3:10 pm #273123

    mustafamahmahmalji
    Participant

    The problem appears to be from the supplier

    March 14, 2021 at 7:04 am #273365

    Artem Temos
    Keymaster

    Yes, it looks like it crops images somehow. You need to talk to the plugin developers for help on this matter.

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Viewing 14 posts - 1 through 14 (of 14 total)