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Theme Settings panel error

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  • #273360

    Vensk
    Participant

    Hello.
    I have installed a theme “Woodmart”, but I cannot enter the theme settings panel. At all points “Theme Settings” an error is displayed as in the attached photo.
    The “Woodmart Theme” menu item is working fine (second attached photo).
    What causes the error?
    I am still creating the site on local hosting.

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    #273370

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    It looks like some problem with PHP configuration on your local server. We need to be able to check your website on some live hosting to be able to see what is wrong with the theme.

    Kind Regards
    XTemos Studio

    #273372

    Vensk
    Participant

    After importing the Basik content, everything worked fine. But there were problems with the import of Ajax. I still did not understand whether Ajax was installed normally or not. But the site has problems with the Menu.

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    #273374

    Artem Temos
    Keymaster

    It looks like you have imported the dummy content a few times. That is why you have multiple items on the menu. You can remove unnecessary items via Appearance -> Menus.

    #273375

    Vensk
    Participant

    OK. I actually downloaded 2 times to get Ajax loaded. Looked and corrected all the menus. Everything works.
    Thanks for the help!

    #273432

    Vensk
    Participant

    My “Theme Settings” display messed up again when I tried to change GENERAL LAYOUT-> Site Width to “Full Width Content”. How do I revert this setting back to the One Column Template? Considering that the normal display of “Theme Settings” is not available to me.

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    #273495

    Artem Temos
    Keymaster

    Hello,

    Sorry, but we are not able to check what is wrong with that while your website hosted on your local server. We need to be able to log in and check it directly. Are you able to move it to some staging hosting and provide us access?

    Kind Regards

Viewing 7 posts - 1 through 7 (of 7 total)