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GROUPED Products, can't change the quantity back to 0

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
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  • #274095

    jariccio
    Participant

    When I’m viewing a “Grouped” Product, the list shows on the grouped products page properly with the default quantity value of “0”. If I change any of the products quantity to “1” or more, it doesn’t allow me to change it back to “0”, only to “1” or more.

    #274110

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the Storefront theme for the while of checking what may take up to 15 minutes.

    Best Regards

    #274111

    jariccio
    Participant

    Thank you for taking a look.

    Please proceed as needed. The site is not in production as we are still building it. You can deactivate what is needed, but please take note of what is disabled.

    #274370

    Hello,

    I have checked the products with all the deactivated plugins, and when I tried to filter products by type: Gropped products, nothing appeared, when I activated the plugins and filtered again, two gropped products were found. It means that the grouped products are created by a plugin and they are not Woocommerce grouped product.
    Here is the demo of a dropped product on WoodMart theme: https://woodmart.xtemos.com/shop/furniture/wooden-single-drawer/

    As you can see everything works correctly. I am checking with Storefront theme and changing the number does not work correctly either: https://gyazo.com/3959e28f322aa7463cd933f9a96d5ed5

    The issue is caused by the plugins you use. Our theme supports default Woocommerce products, try to create a dropped product in Woocommerce.

    Best Regards

    #274404

    jariccio
    Participant

    You are right, it was a plug-in. JetWooBuilder For Elementor was causing the problem. Thank you for the help.

    #274452

    You are welcome! If you have any questions please feel free to contact us.

    We will appreciate highly if you spend a couple of minutes and answer the questions provided here: https://8uehqcg4tjy.typeform.com/to/IgyV2EiP

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)