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Brands Carousel Element

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  • March 22, 2021 at 7:57 pm #275531

    shopakr
    Participant

    With your Brands Carousel Element, when you click on the Brand it takes you to a 404 Page error. I need it to direct the customer to all the Brands associated with that Logo. I have assigned Brands to products in the Attributes field. But those items do not display when you click on the Logo. Please advise how to do this?

    Website: https://wordpress-548167-1777419.cloudwaysapps.com/
    Example: The Sparco Neck Collar has been assigned the Brand Attribute of Sparco. But when you click on the Sparco Logo in the Carousel it takes you to a 404 page.

    March 23, 2021 at 9:33 am #275678

    Elise Noromit
    Member

    Hello,

    Please provide your site admin access to the private area.

    Best Regards

    March 23, 2021 at 5:40 pm #275816

    shopakr
    Participant

    Please see site admin access in private content

    March 23, 2021 at 9:44 pm #275883

    Elise Noromit
    Member

    Hello,

    The problem is not caused by the theme, most likely something is wrong with the permalinks settings: https://gyazo.com/7173ed5ccf95c9d368ee812c15412770

    It seems you have configured custom Custom Structure incorrectly, try any default and check.

    If you have any questions please feel free to contact us.

    Best Regards

    March 25, 2021 at 8:52 pm #276356

    shopakr
    Participant

    Hello,
    I have not configured any custom structures. I followed you documentation exactly. All I did was go to Attributes>Brands>Configure Terms, and added a couple brands. I then went and assigned those Brands to my products.
    I did not create all of the other ones like Alessi, Eva Solo, Flos, Klober, etc, etc, Those were brought in from your Theme, and those Ones do not work either. They go to a 404 page. I have not modified anything. Just created the Brands like your documentation shows. So there must be a THeme issue. Please advise on how to get this to work properly.

    March 26, 2021 at 8:04 am #276435

    Elise Noromit
    Member

    Hello,

    Please test this configuration in the Permalink: https://prnt.sc/10vuf8c

    If you have any questions please feel free to contact us.

    Best Regards

    March 26, 2021 at 7:06 pm #276662

    shopakr
    Participant

    Thank you. That did resolve the Issue!

    March 26, 2021 at 10:21 pm #276745

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    We will appreciate highly if you spend a couple of minutes and answer the questions provided here: https://8uehqcg4tjy.typeform.com/to/IgyV2EiP

    Best Regards

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Viewing 8 posts - 1 through 8 (of 8 total)

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