Problem with whole Home page in incognito mode and other web browsers

This topic has 5 replies, 2 voices, and was last updated 3 years, 10 months ago by Aizaz Imtiaz Awan.

Viewing 6 posts - 1 through 6 (of 6 total)

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March 26, 2021 at 11:50 am #276522

thekamyofficial
Participant

My site is properly visible only in Google Chrome of my System. Header and all the Icons on home page are missing in Incognito mode and in other systems where cookies have been blocked. Please find the attachment below and check out the screenshot I’ve provided to you. Let me know how can i resolve this problem as soon as possible.

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March 26, 2021 at 12:49 pm #276545

Aizaz Imtiaz Awan
Keymaster

Hello,

Please try and fix the issue by following our detailed documentation in the following link:
https://xtemos.com/docs/woodmart/icons-has-been-disappeared/

Because the icons are not displaying on both.

Best Regards

March 26, 2021 at 2:38 pm #276607

thekamyofficial
Participant

and what about header?

March 27, 2021 at 6:24 am #276769

Aizaz Imtiaz Awan
Keymaster

Hello,

I have visited your website and the header is displaying absolutely fine.

Screenshot for Clarification: https://prnt.sc/10wtmde

Please clear cache and check back.

Best Regards.

March 27, 2021 at 7:23 am #276774

thekamyofficial
Participant

okay Thanks! Also let me know how can i remove “DOWNLOAD” Option from my website in “MY ACCOUNT” Page?
i am attaching the screenshot below

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March 27, 2021 at 8:53 am #276787
Aizaz Imtiaz Awan
Keymaster
Hello,

You are Most Welcome.

Please try adding the following Custom CSS in the Global Custom CSS area under Theme Settings >> Custom CSS
```
.woodmart-my-account-links .downloads-link {
    display: none;
}

li.woocommerce-MyAccount-navigation-link.woocommerce-MyAccount-navigation-link--downloads {
    display: none;
}
```
Regards.
Xtemos Studios
Author

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