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wishlist count show always thenumber 1

Viewing 24 posts - 1 through 24 (of 24 total)
  • Author
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  • March 31, 2021 at 4:47 am #277731

    yorgos
    Participant

    wishlist count show always thenumber 1 but nothing is in the wishlist. https://prnt.sc/110giui

    March 31, 2021 at 8:40 am #277801

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I saw the screenshot you attached.

    Please deactivate all the third party plugins activate the parent theme then clear cache and check back.

    If the problem still continues then leave all the third party plugins deactivated and provide with the admin panel login details of the website then we will troubleshoot with the theme plugins.

    Best Regards

    March 31, 2021 at 10:01 am #277836

    yorgos
    Participant

    unfortunately this solution not working. but for not i cannot give you access because you need to change your host settings.

    March 31, 2021 at 11:46 am #277872

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Ok We will wait for your next reply.

    Regards.
    Xtemos Studios.

    April 2, 2021 at 8:41 am #278393

    yorgos
    Participant

    https://prnt.sc/11275r0 also the colour in discount missing how i can change? in the uper section added manually through css because missed from there too

    April 2, 2021 at 10:45 am #278425

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please provide the URL of the website to check it myself and help you out accordingly.

    Best Regards

    April 11, 2021 at 5:59 am #281484

    yorgos
    Participant

    Hi again some problems i cannot fix.

    1. https://prnt.sc/11275r0 also the colour in discount missing how i can change? in the upper section added manually through css because missed from there too

    2. wishlist count show always the number 1 but nothing is in the wishlist. https://prnt.sc/110giui

    3. the colour variation show over image https://prnt.sc/119ex48 i want to show like this https://prnt.sc/119exwl thanks

    I added admin access

    April 12, 2021 at 8:19 am #281781

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    1) I have visited your website and the label color is displaying.

    Screenshot for Clarification: https://prnt.sc/11aeo9s

    2) I have visited your website and the wishlist is not displaying one product by default.

    Screenshot for Clarification: https://prnt.sc/11aein0

    3) To add color swatches please read our detailed documentation in the following link:
    https://xtemos.com/docs/woodmart/variable-products-swatches/

    Regards.
    Xtemos Studios

    April 12, 2021 at 9:55 am #281842

    yorgos
    Participant

    Thanks but the part3 i really i cannot enable it

    April 12, 2021 at 10:05 am #281848

    yorgos
    Participant

    i loged in in deferent browsers with diferent user profile and the favorite showing 1 item https://prnt.sc/11aguwt

    also regarding the 3) i setting up all as your tutorials but not showing

    April 12, 2021 at 12:15 pm #281903

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    1) I have revisited your website and the wishlist is not displaying 1 by default. Please clear cache and check back.

    Screenshot for Clarification: https://prnt.sc/11ajcht

    2) You need to make sure that you have enabled the option to enable swatch for all the attribute items from Products >> Attributes.

    Then clear cache and check back.

    Best Regards

    April 12, 2021 at 12:27 pm #281912

    yorgos
    Participant

    1. I try diferent browsers

    2. sorry sir but your instuctions it is not clear enough there is no way to Appearance >> Attributes. in menu

    April 12, 2021 at 1:40 pm #281954

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    1) I have revisited your website and there is no such issue. The wishlist is empty by default.

    Screenshot for Clarification: https://prnt.sc/11akso8

    Please provide me the video explaining the issue on your end to check it myself and help you out accordingly.

    2) You need to edit each attribute item from Products >> Attributes and make sure that the option is enabled for all of them.

    Screenshot for Clarification: https://prnt.sc/11ajzab

    Regards.
    Xtemos Studios

    April 21, 2021 at 2:53 pm #285136

    yorgos
    Participant

    Hi Again i really dont understand. I edit all atributes and i enable to all atributes this option, but continue not showing.

    April 22, 2021 at 6:13 am #285328

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please provide the admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards

    April 22, 2021 at 6:15 am #285330

    yorgos
    Participant

    I have already provided above. Added again

    April 22, 2021 at 11:06 am #285508

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have logged into your website and you are not using the latest version of the theme and recommended plugins.

    Please update the theme and the recommended plugins to the latest versions then clear cache and check back.

    Best Regards

    April 22, 2021 at 11:56 am #285534

    yorgos
    Participant

    https://prnt.sc/11vcucp
    New problem after update something look broken. Alsoi the mobile menu appearce in maintenence page.

    April 22, 2021 at 12:02 pm #285541

    yorgos
    Participant

    disabling all plugins and enable again one by one the problem look fixed but the main problem with the colors continue not showing

    April 22, 2021 at 12:30 pm #285553

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the third party plugins, clear the cache and check back. If the problem continues then leave the plugins deactivated and tell me then we will troubleshoot with default plugins.

    Best Regards

    April 22, 2021 at 12:47 pm #285559

    yorgos
    Participant

    Sir the same happens with all plugin inactive, can you try yourself please

    April 23, 2021 at 6:41 am #285793

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have logged into your website and created a new attribute named color and added attributes to it.

    Then I created a test product and added the colors to it and the swatches are displaying. Which clears that the issue is not from our theme the issue is with your attribute.

    Screenshot for Clarification: https://ibb.co/Js093vS

    Please try recreating the attribute or use the one I created.

    Regards.
    Xtemos Studios

    April 26, 2021 at 5:30 am #286533

    yorgos
    Participant

    Hi again i dont understand what happens i use your attribute the new but continue not showing https://vanos-protection.gr/shop/

    April 26, 2021 at 10:57 am #286725

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have visited your website and the swatches are working fine. Please clear cache and check back.

    Screenshot for Clarification: https://ibb.co/mChW5HQ

    Best Regards

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Viewing 24 posts - 1 through 24 (of 24 total)