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The Cart on Mobile Doesn't Load Sometimes

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  • April 1, 2021 at 9:01 pm #278316

    hazesmokeshop
    Participant

    Hello Woodmart Support,

    We are using woodmart theme on our website. On mobile devices, when we add some product to cart and then click continue shopping, then after visiting other pages if we click the cart logo on the top right corner, the cart sometimes loads after 5 to 10 seconds and sometimes doesn’t load at all.

    Can you please have a look at it?

    Thanks

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    April 1, 2021 at 10:53 pm #278330

    Elise Noromit
    Member

    Hello,

    Please provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes. Please make the full backup of your site.

    Best Regards

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