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PAGE 404

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  • #279254

    Mandinga
    Participant

    Hello, I have seen that the 404 page can be customized. In relation to this I have two questions:

    1. This would solve the Google penalty for having many pages with 404? if I select my homepage as 404 for example?

    2. I have selected my home page as 404 but the slider does not load well and scrolls to the left, I attach a screenshot.

    Attachments:
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    #279389

    Hello,

    1. The custom page would replace the default 404 pages and there should be no problems from Google.

    2. Please set the row width “Default” and check again.

    Best Regards

    #279418

    Mandinga
    Participant

    Hello,

    Could you be a little more specific?
    Which row do you mean?

    When loading a page that should go to the 404 page assigned as the home page, the url of the old page appears, instead of the url of the home page, is that normal?

    I give you an example:

    This is a page indexed in Google from an old website, the current website no longer has that page, so I understand that the home page should appear, but the url you see is that of the old page.

    https://www.tiendaspiscina.com/tiendas/macrotubo/

    #279503

    Hello,

    Please provide your site admin access to the private area. I will check the settings and show you what to change in the slider.

    Please check this article: https://codex.wordpress.org/Creating_an_Error_404_Page

    Try to load such URL: http://www.yourdomain/ghjk you will get 404 pages leaving at this URL. If it does not work in this way, it means you have customized Permalinks.

    By default custom 404 page would work as the default 404 page replacing the content.

    Best Regards

    #279788

    Mandinga
    Participant

    ok, here it is. Please do not do anything that affects the correct functioning of the page that is currently being shown to customers.
    Thanks a lot.

    #279849

    Hello,

    You can leave the default 404 page.

    If you have any questions please feel free to contact us.

    Best Regards

    #279878

    Mandinga
    Participant

    Sorry but I do not understand what you mean, I am attaching a video of the error to clarify.
    Can you solve it?
    I need all the old urls that appear in google to go to my home page as it happens now, but that the slider looks good.
    Thanks

    https://www.dropbox.com/s/6dnbldnp55abvpp/WhatsApp%20Video%202021-04-07%20at%2022.01.19%20%281%29.mp4?dl=0

    #280013

    Hello,

    Please make the full backup of your site and update the theme. Then check the issue.

    Best Regards

    #280096

    Mandinga
    Participant

    ???? The template is up to date, it doesn’t give me the option to update. I have version 5.3.6 This is not the latest?

    #280204

    Hello,

    Please make sure you have activated the license to get updates in the Dashboard > Updates. The recent version is 6.0. You can upload it in the ThemeForest account.

    Best Regards

    #280780

    Mandinga
    Participant

    OK thanks!

    Another thing that happens to me on several pages and I don’t know why?

    I have a 1920px wide image but when I load the page first it loads it small and then it fits. I have full width and extend section enabled. Why does that happen then? Do you know how I can correct it?
    In private content is the link to clarify.

    Thank you.

    #280968

    Hello,

    Please make the full backup of your site as well as the Theme settings export and check the issue on any default theme to detect if our theme causes the problem.

    Best Regards

    #280977

    Mandinga
    Participant

    I’ve already tried it, with other themes it works fine …

    #281180

    Hello,

    This is the Elementor feature, if you want to upload it as it is, please use these options: http://prntscr.com/118tbbk

    Best Regards

    #281282

    Mandinga
    Participant

    No, it’s not that, that was always disabled. Also, I have updated the template and the problem continues.

    Another thing:

    Now with the update the thickness of the font has changed, where can I change it now? Attachment screenshot.

    On the other hand, all the internal links have been opened in a new window.

    Also in the footer an arrows disappeared and the height was uneven.
    I attach screenshots.

    Attachments:
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    #281535

    Hello,

    1. Please set weight 600 for Entities names in the Theme Settings > Typography.

    2. Please add class unordered-list to all the ul tags or if you cannot do that, I attach a file, please copy the styles and paste them into the Theme Settings > Custom CSS > Global.

    3. We have fixed that in our recent update: https://prnt.sc/1193kcr now it is displayed correctly.

    Best Regards

    Attachments:
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    #281549

    Mandinga
    Participant

    Hello,

    1. Perfect, Thank you very much.

    2. I have pasted the code, then emptied the cache and the problem persists.

    3. Perfect, thank you very much.

    4. Please, do not forget the arrows of the footer that I marked in the previous screenshot, how do I get that back as before?

    Best regards

    #281640

    Hello,

    Please try to add a class, it should look like this: <ul class="unordered-list"> in this teg https://prnt.sc/119tmiq

    Best Regards

    #281680

    Mandinga
    Participant

    how do i do that and where? I have no idea. Could you do it for me?

    #281765

    Hello,

    Please have a look at the screen: https://gyazo.com/c89683f44fc90dbd9fc1e07e552ba477 and https://gyazo.com/805b92e162f6d59e375d5ed85243ed07

    You can do the same in all the places where you use the menu.

    Best Regards

    #281845

    Mandinga
    Participant

    Sorry, I thought that had to do with the image loading issue.
    How can I supply it?
    I copy it here again:

    Another thing that happens to me on several pages and I don’t know why?

    I have a 1920px wide image but when I load the page first it loads it small and then it fits. I have full width and extend section enabled. Why does that happen then? Do you know how I can correct it?
    In private content is the link to clarify.

    Thank you.

    #281962

    Mandinga
    Participant

    I have temporarily solved it by making the image appear by fade in.
    Thus, it does not load in 2 times.

    #282265

    Hello,

    You need to set full-width in the Xtemos options https://prnt.sc/118tbbk instead of Elementor default features.

    Best Regards

    #282267

    Mandinga
    Participant

    You’ve told me that before and I’ve already told you it doesn’t work.

    #282857

    Hello,

    If you have solved the issue with fade in, let it be, I have checked and I see you have not switched from the default Elementor stretch to the Xtemos stretch https://gyazo.com/f2797b7348f0274509d797ce1e283470

    Best Regards

    #282927

    Mandinga
    Participant

    That doesn’t happen to me, please tell me what am I doing wrong …
    Attached video.

    https://www.dropbox.com/s/jt4ey0r9mil2f57/WhatsApp%20Video%202021-04-14%20at%2019.38.33.mp4?dl=0

    #283208

    Hello,

    You need to stretch the section and content, check your page now.

    Best Regards

    #283210

    Mandinga
    Participant

    Yes now, thank you.
    Greetings.

    #283309

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

Viewing 29 posts - 1 through 29 (of 29 total)