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Product Attributes are not clickable

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  • April 7, 2021 at 7:34 am #279492

    koby15
    Participant

    Hello There,

    Product Attributes are not clickable.
    so when I add the product to the cart, and the attributes that the customer chose are not displayed.
    (attached link for SCREEN RECORD)

    thanks.

    April 7, 2021 at 8:38 am #279530

    Elise Noromit
    Member

    Hello,

    All the attribute slugs should be in Latin letters. You need to delete them all, recreate them correctly and assign to the products.

    If you have any questions please feel free to contact us.

    Best Regards

    April 8, 2021 at 8:09 am #279984

    koby15
    Participant

    Hello,

    I did all what you said.
    1.) the colors attributes are not clickable, I still don’t know why.
    2.) why its display duplicate attributes at the PRODUCT PAGE? (one as squares and one as generic content)?

    (attached video screen share)

    thanks.

    April 8, 2021 at 5:49 pm #280333

    Elise Noromit
    Member

    Hello,

    You need to recreate all the attributes as your variable products are based on two attributes: https://gyazo.com/f406e5820ad4fa759bffd7bea67f00ee

    You have changed only one attribute: https://gyazo.com/1f06b5b1ecd0ebdaedd09f8fb3779c8e

    This is Woocommerce functionality and our theme does not influence that, if you switch to the Storefront theme you will have the same.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)