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Can´t Save Menú Design

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  • #279817

    EntreDos
    Participant

    Hi, until yesterday I could change it without any problem but today I find that I can’t change the menu design, I can’t save the changes, I have tried to disconnect all the external plugins to Woodmart but it still happens. I want to set measurements to the menu but it won’t save the changes.

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    #279860

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    if the problem remains, even after the plugins deactivated confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

    #279869

    EntreDos
    Participant

    I have done all the steps and the problem is still there, I have left everything deactivated except the Coming Soon plugin which you can deactivate on login, and the parent template activated. Thanks!!

    #279996

    Hello,

    Please check this article and follow the suggestions: https://xtemos.com/docs/woodmart/faq-guides/menu-doesnt-save-custom-fields/

    If it does not help, provide the admin rights for the user.

    Best Reards

    #280011

    EntreDos
    Participant

    Now works fine Elise!!

    Thanks a lot!

    #280196

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)

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