Update version 6.0.1 in conflict with TM Extra product options
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Hello,
Since installing the new version of the theme, I noticed a bug with TM extra product options. The price no longer changes on the product page with options. But when we add the product to the cart, we find the right price with the options.
It is quite disturbing for customers who suddenly cannot see the real price on the product page.
Do you know why this happen and how we could fix it ?
Best regards,
Jeff
Hi,
Please, describe to us your problems in a bit more details. Attach some screenshots and provide us with a list of steps on how to reproduce them on your website.
Thank you in advance.
Hello, here more informations
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Are we allowed to switch to the default theme to test if the problem is caused by our theme or not?
Hello,
If you guarantee me that this will not cause me to lose data and that I will find my site as before, yes you can.
In this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.
Kind Regards
Ok but Im sorry, I do not have the knowledge required to perform this type of operation…
But I found this : https://themecomplete.support/forums/topic/display-final-total-doesnt-work/page/2/
I will check if cart widget make this problem. Looks like to come from your new update v6.
Ok I got it.
Option : “Sticky add to cart”
Add to cart section will be displayed at the bottom of your screen when you scroll down the page.
When you turn it off, TM Extra product working well and product price change with option.
Could be great to see why this happen.
Best regards,
Jeff
It looks like this plugin doesn’t work if the product page has two add to cart forms. In this case, you need to deactivate this option completely.
https://imgur.com/a/wgww21D
Try this. Let me know if everything is okey.
@jeff44
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