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The price filter is disappearing after update to 6.0.2

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • April 10, 2021 at 11:33 pm #281468

    steph_invent
    Participant

    Hello,

    I have updated the version to the latest release 6.0.2 and since I have noticed a problem with the price filter on the shop page. When I vary the filter and I click on filter, the filter disappear and I cannot anymore vary the price to make a new filter

    Thank you
    Regards

    April 12, 2021 at 6:08 am #281702

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    April 12, 2021 at 11:56 am #281892

    steph_invent
    Participant

    Hello,

    Please find below in the private area the access your need

    Kindly find attached the active plugins, as you can see I have kept the ones come with your theme.

    Thank you
    Regards

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    April 12, 2021 at 12:52 pm #281922

    Artem Temos
    Keymaster

    Could you please provide us your FTP access as well?

    April 12, 2021 at 5:57 pm #282073

    steph_invent
    Participant

    Hello,

    Please find below in the private area the access to my FTP

    I believe that this problem exist everywhere and not only on my website?

    Moreover, the mobile version does not work too. I can filter once but then the filter does not work anymore.

    Thank you
    Regards

    April 13, 2021 at 8:55 am #282239

    Artem Temos
    Keymaster

    Hello,

    It seems to be our theme bug and it will be fixed soon in our 6.0.3 release.

    Kind Regards

    April 13, 2021 at 10:48 am #282309

    steph_invent
    Participant

    Hello,

    Thank you.

    Please note that you need to solve the problem too on the mobile version which does not work too.

    Would you tell me please when you will release the new release 6.0.3?

    Thank you
    Regards

    April 13, 2021 at 11:36 am #282334

    Artem Temos
    Keymaster

    Yes, we will fix this and the new update will be available tonight.

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Viewing 8 posts - 1 through 8 (of 8 total)