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Submenu and variable product issues

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #284470

    hectormht
    Participant

    Hello.

    I have a couple of issues with the woodmart theme.

    1. In the main menu the drop-down menu does not work.

    2. When you want to buy a product with variations, it does not allow adding it to the cart, even if the options are selected correctly, a message appears at the top of the browser that says (Choose the product options before adding this product to your cart.)

    I already tried deactivating the woodmart and activating another theme this works without problems.

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    #284596

    Hello,

    Please deactivate all the third party plugins, clear the cache and check back. If the problem continues then leave the plugins deactivated and tell me we will troubleshoot with default plugins.

    Best Regards

    #284741

    hectormht
    Participant

    Done, third party plugins are deactivated and the issue continues

    #284947

    Hello,

    I have logged into your website and you are using an old version of PHP.

    Please update the PHP version to 7.4 or higher then clear cache and check back.

    Best Regards

    #285181

    hectormht
    Participant

    Hi.

    Done, Php 7.4 Updated and the issue continues

    #285411

    Hello,

    I have logged into your website and the dropdown and the variable products are working fine.

    Please clear cache and check back.

    Screenshot for Clarification: https://ibb.co/xfz2Scn
    https://ibb.co/LSWCFYv

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)