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Fixing unwanted changes after updating from 4.6.0 to 6.0.3

Viewing 30 posts - 1 through 30 (of 32 total)
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  • Author
    Posts
  • April 20, 2021 at 11:41 am #284631

    wildguitars
    Participant

    Please see the private content.

    April 20, 2021 at 2:24 pm #284716

    Elise Noromit
    Member

    Hello,

    Please provide a detailed description of each problem with the screens we shall consider and investigate all.

    Best Regards

    April 21, 2021 at 11:32 am #285033

    wildguitars
    Participant

    Menu item on 4.6.0:
    Menu item on 4.6.0

    Menu item on 6.0.3:
    Menu item on 6.0.3:

    April 21, 2021 at 11:34 am #285036

    wildguitars
    Participant

    On 4.6.0 the product image zoom feature is working, and there are image thumbnails under the main image.
    https://www.wildguitars.co.il/product/chapman-ml1-pro-x/

    On 6.0.3 the product zoom feature is not working, and there are no image thumbnails under the main image.
    https://dev2.wildguitars.co.il/product/chapman-ml1-pro-x/

    April 21, 2021 at 12:29 pm #285076

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    April 21, 2021 at 12:39 pm #285077

    wildguitars
    Participant

    Please see the private content below.

    April 21, 2021 at 12:43 pm #285083

    Artem Temos
    Keymaster

    Please, disable all external plugins first and test how it works. If the problem continues, let us know.

    Thank you

    April 21, 2021 at 1:09 pm #285094

    wildguitars
    Participant

    I have disabled all plugins except for WooCommerce, Woodmart Core and WPBakery Page Builder – the problem persists.

    April 21, 2021 at 1:27 pm #285104

    Artem Temos
    Keymaster

    Please, disable all caching and optimizations plugins as well https://gyazo.com/157d8b99d5e0986a2650f148ce5a102c

    April 21, 2021 at 1:44 pm #285113

    wildguitars
    Participant

    I spoke with our web hosting company and they cleared the cache from their end as well. Please check again.

    April 22, 2021 at 6:22 am #285340

    Artem Temos
    Keymaster

    Please, provide us your actual admin and FTP access so we can check.

    April 22, 2021 at 8:33 am #285425

    wildguitars
    Participant

    I have provided the FTP details in the private content. It looks like I accidentally forgot to grant admin access for your user, I apologize for that. You should be able to connect now. The admin panel is https://dev2.wildguitars.co.il/junami/

    April 22, 2021 at 9:54 am #285473

    Artem Temos
    Keymaster

    Try to set “height” option for your menu items https://prnt.sc/11v3xaf
    As for the single product page, try to check how it works with the parent theme. It seems to be a problem with your custom code added to the child theme.

    April 25, 2021 at 6:53 pm #286460

    wildguitars
    Participant

    Thank you for the recommendation to add a “height” value – it more or less solved the issue but there is still a problem. Please see this video:
    https://we.tl/t-YoMyw09vZZ

    Regarding the zoom and thumbnails on the product page, I don’t really know how to use a parent theme so perhaps I will consult with our website developer.

    Please let me know about the menu at your earliest convenience.

    Thanks,
    Tom

    April 26, 2021 at 6:41 am #286575

    Artem Temos
    Keymaster

    Hello,

    This menu works this way because when you scroll the page your header remains sticky. You can try to disable this option completely or switch to header “clone” in Header builder https://prnt.sc/122ujz4

    Kind Regards

    April 26, 2021 at 7:04 am #286588

    wildguitars
    Participant

    Thank you very much, Artem, I will certainly try this out. On to the next issue, if that’s okay with you.

    On the product pages I have a section with buying incentives (warranty, free shipping, secure payment, return policy, etc.) After updating the theme, this section has become misaligned.

    Live website (4.6.0):

    Staging wesite (6.0.3):

    You can of course see this on any product page on the two websites.

    April 26, 2021 at 7:38 am #286610

    Bogdan Donovan
    Keymaster

    Hi,

    Try to add the following code snippet to the Custom CSS area in Theme Settings to fix this issue.

    .productReinforcement,
.productReinforcement ul {
	padding-right: 0;
}

.productReinforcement ul {
  margin-top: 0;
}

    Kind Regards

    April 26, 2021 at 7:47 am #286616

    wildguitars
    Participant

    Do I put it in “Global Custom CSS”?

    April 26, 2021 at 8:24 am #286637

    Artem Temos
    Keymaster

    Yes, you need to add to the global CSS field.

    April 26, 2021 at 8:58 am #286659

    wildguitars
    Participant

    It worked! 🙂 I just noticed that the icons also changed from a check mark to three dots…

    April 26, 2021 at 9:08 am #286669

    Bogdan Donovan
    Keymaster

    Looks like your list styles icons was previously modified with custom CSS code. To fix your issue try to find this selector in your custom CSS ul.productReinforcement li:before (https://prnt.sc/1233d0z) and change it parameter content from content: "\f109"; to content: "\f107";

    Kind Regards

    April 26, 2021 at 9:29 am #286680

    wildguitars
    Participant

    I apologize for the silly question, but where is this custom CSS located? I could not find it in Theme Settings -> Custom CSS

    I did not build the website and I am not in contact with the person who did, so I am trying my best to learn these things on my own and your fantastic support is certainly helping with this. 🙂

    April 26, 2021 at 9:41 am #286683

    Bogdan Donovan
    Keymaster

    As we can see it is located in your child theme style.css file. If you can’t find or can’t change this code you can overwrite it with the following custom code:

    body ul.productReinforcement li:before {
	content: "\f107";
}

    Code need to be added to the Theme Settings => Custom CSS => Global Custom CSS area.

    Kind Regards

    April 26, 2021 at 9:50 am #286688

    wildguitars
    Participant

    I was able to update the style.css file via FTP, thank you 🙂

    On to the next issue:
    The size of the text of the main menu has become smaller after the update. I assume this is related to style as well.

    Live site (4.6.0):

    Staging site (6.0.3):

    I have changed some of the elements of the main menu so please disregard the content itself. I haven’t touched the font size.

    In general, how can I control the size as well as the spacing?

    April 26, 2021 at 11:24 am #286736

    Bogdan Donovan
    Keymaster

    1. The font-size of the main menu items was changed via custom code on your live site. To make same changes on dev site try to change following custom code from
    .main-nav .item-level-0 > a{font-size:14px;}
    to the
    .wd-header-main-nav .item-level-0 > a {font-size:14px;}

    Following code also is located in your child theme style.css

    2. Spacing between menu items can be changed via following custom code:

    .wd-header-main-nav .item-level-0 > a{
	padding-left: 12px;
	padding-right: 12px;
}

    Kind Regards

    April 26, 2021 at 11:47 am #286747

    wildguitars
    Participant

    Both codes worked wonderfully, thanks again 🙂

    On to the next issues:
    In the categories and on the homepage, the product names have become very big. Additionally, there is now a big gap between the product name and the price.

    Live site (4.6.0):

    Staging site (6.0.3):
    null

    April 26, 2021 at 12:37 pm #286785

    Bogdan Donovan
    Keymaster

    You have customized our product loop structure in the child theme functions.php that is no longer valid. You need to revise all the custom code you have added to the child theme. Also, we have explained all the changes made in the code here https://xtemos.com/docs/woodmart/faq-guides/woodmart-update-6-0-explained/

    Kind Regards

    April 26, 2021 at 12:56 pm #286797

    wildguitars
    Participant

    Thank you for checking this for me, Bogdan, I guess from here I will have to consult with my web developer to fix the various font size changes.

    I do need to consult with you regarding something else. I’ve uploaded a video for you:
    https://we.tl/t-QyDKRiuZN0

    April 27, 2021 at 6:10 am #287011

    Bogdan Donovan
    Keymaster

    Hello,

    Your site menu options was overwritten by plugin. Try to disable WP Simple Iconfonts plugin and check again.

    Kind Regards

    April 27, 2021 at 6:55 am #287048

    wildguitars
    Participant

    You are a true professional, I never would have been able to figure this out on my own. I wonder why the site menu options were overwritten by this plugin; I will ask my web developer.

    I have successfully created the new menu on the staging website. Is there a way to export it so that I can import it on our live site, or must I create it from scratch?

    Thanks,
    Tom

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