Home › Forums › WoodMart support forum › assign my license code to my website so i can do auto updates

assign my license code to my website so i can do auto updates

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • April 21, 2021 at 9:43 pm #285267

    [email protected]
    Participant

    my primary site hippiechicks.com does not show up in the support list for my 3 licenses and so it wont do auto updates… how can i add it to

    April 22, 2021 at 6:19 am #285336

    Artem Temos
    Keymaster

    Hello,

    As we can see, you have already added the purchase code to your account and it shows your domain activated. Go to your account on our website and check all your purchase codes there.

    Kind Regards

    April 22, 2021 at 10:02 pm #285741

    [email protected]
    Participant

    where… under theme license tab i don’t see the license number?

    here is the error message i get when i try to update the theme

    An error occurred while updating Woodmart: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    when i look at my account on your site it doesnt show that hippiechicks.com is attached to any licnese??

    April 23, 2021 at 6:09 am #285782

    Artem Temos
    Keymaster

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Go to Dashboard -> Updates and click on Check Again.

    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Regards

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)