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Lighthouse returned error: Something went wrong.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • April 22, 2021 at 6:30 am #285342

    devries75
    Participant

    Hi, For some reason we can’t analyze our website anymore by google sitespeed.
    We have been told this is because of an error in the theme or a theme plugin. Is this a known issue? Do you know how to fix this?

    Kind regards,

    Jan

    April 22, 2021 at 6:59 am #285362

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

    April 22, 2021 at 11:40 am #285525

    devries75
    Participant

    HI,

    Thanks for the quick reply!
    I just tested and in the twentytwenty theme there are no errors.

    Perhaps this helps:

    I installed the site on a staging.brandveilig-nederland.nl before.
    After moving it to the right domain the problem appaired.

    April 22, 2021 at 11:41 am #285526

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    April 22, 2021 at 11:46 am #285527

    devries75
    Participant

    Thanks, I hope you can help us out!

    April 22, 2021 at 12:01 pm #285540

    Artem Temos
    Keymaster

    Please, disable all external plugins and switch to the parent theme temporarily.

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Viewing 6 posts - 1 through 6 (of 6 total)