Breadcrumbs not working

This topic has 7 replies, 2 voices, and was last updated 3 years, 6 months ago by Elise Noromit.

Viewing 8 posts - 1 through 8 (of 8 total)

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April 22, 2021 at 7:49 am #285396

MaxStruchel
Participant

Good morning,

I have a problem with the breadcrumbs of this site: http://www.omsi.it

I created severals product by duplicating the first one, so they should be all identical.

But, for example, in this one you can see the entire path (Home>Scuola>Soft>Infanzia>Forme geometriche>Forme geometriche psicomotorie): https://omsi.it/prodotto/forme-geometriche-psicomotorie/

And in this one only Home>Scuola>Piscine morbide per bambini : https://omsi.it/prodotto/piscine-morbide-per-bambini/

In this specific case this thing happens in all languages excep English.

Can you help me? Woocommerce and Woodmart are updated to the latest version.

Tjank you,

Sara

April 22, 2021 at 7:43 pm #285673

Elise Noromit
Member

Hello,

You show the portfolio and product URLs. The path would be different. The path for products is generated by Woocommerce, the path for the portfolio is generated by WordPress as per post type way.

If you have any questions please feel free to contact us.

Best Regards

April 28, 2021 at 9:26 am #287545

MaxStruchel
Participant

Sorry but I didn’t understand, I sent you two product links not a portfolio link.

Product 1: https://omsi.it/prodotto/forme-geometriche-psicomotorie/
Product 2: https://omsi.it/prodotto/piscine-morbide-per-bambini/

Can you explain me properly? Because I’m sure of what I sent you.

Thank you,

Sara

April 28, 2021 at 7:51 pm #287732

Elise Noromit
Member

Hello,

Please check to update the credentials, provide the correct login URL.

Best Regards

April 30, 2021 at 8:31 am #288242

MaxStruchel
Participant

Hello Elise,

ok now I understand! In the private content you can find the correct URL.

Thank you,

Sara

April 30, 2021 at 9:02 pm #288466

Elise Noromit
Member

Hello,

The breadcrumbs are generated depending on the categories and sub-categories you chose for the products. Please have a look at the screen: https://gyazo.com/3d606ff03d9c2dcc1edda606faeb074c

You will see you have set different sub-categories that is why the breadcrumbs differs.

Best Regards

May 10, 2021 at 8:35 am #291186

MaxStruchel
Participant

Hello,

thank you for the answer.

I know the last subcategory is different and it’s the right one.

The problem are the other sub-categories (Soft> Infanzia>), that are the same for the two products but they don’t appear as I’ve just shown you in the screenshots.

It’s a very important problem, I need to fix this as soon as possible.

Thank you,

Sara

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May 10, 2021 at 2:15 pm #291319

Elise Noromit
Member

Hello,

Please make the full backup of your site as well as the Theme settings export and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

Best Regards
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