Pop Up and Mega Menu is not displyed
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Hi all,
In case if I´m not Logged in in the WordPress Backend, all the Animations are not shown.
Fr Instance the Mega Menu is not opened, or the Filter function for the Prices is not working.
If I log into the Backend and opend from the Backend new Browser, everthing ist working fine.
What coul be the Problem ?
Greeting
Hello,
Thank you very much for choosing our theme and for contacting us.
Please provide your site admin access to the private area.
Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.
Best Regards
Hi,
do you have any Feedback ?
Hello,
Please check Dashboard > Settings > General > site URL: if your site is https://… it should be the same URL there.
Best Regards
Hi,
I changed to https, but the problem still exist.
What are the next steps ?
Hello,
Please do not use WP bakery page builder, WoodMart can work on one theme only: either WP bakery page builder or Elementor. Initially, the theme is based on Elementor and it is not possible to switch to WP bakery page builder now.
I have disabled all the plugin and everything works correctly: https://gyazo.com/8443210f70a78ec085127120db0ae7ee
Please disable all the plugins excepting these ones: https://prnt.sc/1230d21 then activate the plugins one by one to detect which one causes the problem.
Best Regards
Hi,
I checked all Plug In. The SG Optimizer made all the Problem.
Everything works well now.
Thank you
You are welcome! If you have any questions please feel free to contact us.
Best Regards
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