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Moved: Reply To: Owl Dots on Mobile Product Page Thumbnails

Viewing 9 posts - 1 through 9 (of 9 total)
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    Posts
  • April 23, 2021 at 12:49 pm #285952

    grade1n
    Participant

    So the dots have started showing up but what is happening is if you refresh the product page 2-3 times then randomly the thumbnail images also show below the image whereas i have hidden it in css, this was working ok before the update. please check the screen shots

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    April 27, 2021 at 5:27 pm #287310

    Elise Noromit
    Member

    Hello,

    Sorry for the late reply.

    We have technical issues on the forum and did not see your topic.

    I have closed that one.

    If you still need our help, please describe the problem and steps on how to reproduce it.

    Best Regards

    May 7, 2021 at 3:50 pm #290601

    grade1n
    Participant

    Just saw your reply. My issue is that i want to hide the thumbnails on mobile view and i had added the code which you had suggested last time, but after upgrading to version 6, sometimes the thumbnails show and sometimes they dont show below the product. I dont know why this is happening.

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    May 8, 2021 at 10:52 am #290763

    Elise Noromit
    Member

    Hello,

    Please remove the code for a while and update your site credentials so that I could provide the updated CSS.

    Best Regards

    May 8, 2021 at 11:22 am #290777

    Elise Noromit
    Member

    Alternatively, you can try this CSS: 

    .woocommerce-product-gallery .thumbnails.thumbnails-ready {
display:none;
}

    Best Regards

    May 9, 2021 at 6:17 am #290939

    grade1n
    Participant

    I add the code in the mobile css but it did not work, some products display the thumbnail image and some done even after clearing all cache. Please check the private area for login details

    May 9, 2021 at 6:59 pm #291020

    Elise Noromit
    Member

    Hello,

    Please provide the product URL with gallery and without.

    Best Regards

    May 10, 2021 at 1:23 pm #291303

    grade1n
    Participant

    Right now all products are showing correctly. it happens randomly. can you check if all code is ok then I think the issue might have been resolved?

    May 10, 2021 at 3:42 pm #291332

    Elise Noromit
    Member

    Hello,

    I do hope the issue has been resolved but cannot 100 guarantees.

    If you have any questions please feel free to contact us.

    Best Regards

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Viewing 9 posts - 1 through 9 (of 9 total)