Hi,
My host did clone the site. On the cloned site, the header can not be changed. It works if the clone is created in a catalogue under the root of the main site, but when it is cloned to a subdomain there is errors. This was the answer from the host:
“We can assure you that we have made a complete copy of the database and files of your websites.
However, it appears that the custom changes you have applied to the theme were not saved.
After reviewing this we were not able to establish why the theme is using the default settings. We presume that this is due to the fact that the domain was a change but yet this is only a suggestion and does not necessarily mean that this has caused the misconfiguration.
You could address this to the vendor of the theme as they may have more information on the matter and advise you what steps should be taken in order to save the settings of the theme.
You will have to replicate the configuration from the live site over to the staging copy.”
Can you take a look why that happend and I cant change header in the header builder. Header builder say that the correct header is activated, but the default is activated instead.
Thanks
.
