In the product grid sometimes the price moves off when hovering it
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Hello xtemos team,
I made a gif of what I am trying to explain. It happens, when hoverin the product in the product grid. Sometimes, and esp. when a product has comments/ratings, the price moves off. You can see it happen with the right product. Can I turn that off, so that the price and the rating is visible?
https://gyazo.com/1b023da914d49e9f0d8e395d804164bb
Hello,
I saw the screenshot you provided.
The rating is set to be displayed when you hover over the product. Please provide the admin panel login details of the website to check it myself and help you out accordingly.
Regards.
Xtemos Studios
Hello Aizaz, thank you. It also behave differently, when you switch between the two languages. I would prefer, if they behave like the ‘plastic chair’ on the English translated website. that price and rating should always be visible, and the additional information blend in (like in the gif above) when you hovering it. If that is not possible, then the rating should not visible at all in the raster view.
Thank you! You guys are great 🙂
Skimi
Hello,
I have visited your website and the issue is not visible on your website. It seems that you have managed to fix it??
Screenshot for Clarification: https://ibb.co/TPFxKhx
Regards.
Xtemos Studios.
Hello Aizaz,
thank you. No, it is not fixed. On your screenshot – there should actually the price and the ratings are visible when you hovering it. But it isn’t. That happens when a product has a rating. If you hover over an product without rating, the price is still visible.
When you switch to English, the same product ‘plastic chair’ shows price and rating, even when you hovering it.
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Hello,
I saw the screenshots you attached and visited your website.
The issue seems to be with the only two products. Please try recreating new products then clear cache and check back.
If the problem continues then deactivate all the third party plugins and tell me then we will troubleshoot with the theme plugins.
Best Regards
Thank you Aizaz. I found a solution that works now. I really love your template, it looks so clean and professional, and it makes a lot of fun to work with it! Great team also 🙂
Hello,
We are thrilled that you loved your experience with XTEMOS,We put customer experience and satisfaction as our priority, and your words reaffirms the hard work we put in every day.
So thanks for your kind words and we look forward to seeing you again.
Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.
Have a wonderful day.
Topic Closed.
Best Regards.
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