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Single Product Page Customization Problem

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  • May 2, 2021 at 6:06 am #288689

    iamaakil
    Participant

    I am working on Grocery demo. But the problem is “In single product page’s related product section the products align vertically instead of horizontally(please see attachment)”

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    May 2, 2021 at 5:32 pm #288810

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    if the problem remains, even after the plugins deactivated, please, provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

    May 3, 2021 at 9:27 am #289062

    iamaakil
    Participant

    I have checked all the extra plugin which did not come with the theme. I found no error there. However, I was able to detect the problem. The Slider Revolution plugin is creating this problem. I don’t know how to fix this. Can you please resolve this?

    **Please check private content**

    May 3, 2021 at 10:10 pm #289206

    Elise Noromit
    Member

    Hello,

    Slider Revolution can hardly cause the problem, please provide your login URL, make the full backup of your theme and confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

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