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video button not playing on iphone

Viewing 6 posts - 1 through 6 (of 6 total)
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    Posts
  • May 4, 2021 at 3:44 am #289268

    mitcheos
    Participant

    Hi, Videos play correctly on android and desktop but not on iphone 12 pro v14.4.2. There is no second play button.

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    May 4, 2021 at 7:28 am #289352

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    May 4, 2021 at 7:46 am #289360

    mitcheos
    Participant

    .

    May 4, 2021 at 7:56 am #289362

    Artem Temos
    Keymaster

    Sorry, but this option might work with YouTube video only https://prnt.sc/12gqamv
    It doesn’t work well with self-hosted video

    May 4, 2021 at 7:57 am #289363

    mitcheos
    Participant

    It would be good to get a fix. It works fine on Android.

    May 4, 2021 at 8:43 am #289380

    Artem Temos
    Keymaster

    If you want to make it work with iPhone then you need to upload your video to YouTube. There is no other solution to this, unfortunately.

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Viewing 6 posts - 1 through 6 (of 6 total)