Home Forums WoodMart support forum There has been a critical error on this website. Please check your site admin em

There has been a critical error on this website. Please check your site admin em

Viewing 16 posts - 1 through 16 (of 16 total)
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  • #290111

    raj30498@gmail.com
    Participant

    Iam using wordpress 5.7.1 and woocommerce 5.2.2 . i just bought the woodmart theme 6.0.4i uploaded into site and when i am trying to activate or live preview of theme it is throwing….this..:
    There has been a critical error on this website. Please check your site admin email inbox for instructions.

    #290115

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #290118

    raj30498@gmail.com
    Participant

    i don’t want to lose the products and their variations because it is big data
    i just want to change the theme to woodmart

    #290127

    Artem Temos
    Keymaster
    Xtemos team

    Please, disable all third party plugins except WooCommerce first. We will activate our theme and all related plugins.

    #290158

    raj30498@gmail.com
    Participant

    HI Artem,

    thank you iam able to install theme
    can how to switch to this style of your theme
    https://woodmart.xtemos.com/demo-accessories/demo/accessories/

    Thanks & Regards,
    Rajesh.

    #290160

    raj30498@gmail.com
    Participant

    Hi Atem,

    if i click on import base data in the below attached image does it import inventory and images ????
    not right

    can you please advice wether to import or not

    Thanks & Regards,
    Rajesh

    Attachments:
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    #290162

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Our dummy content can be imported on a fresh installation only. Otherwise, it would conflict with your current content (products, pages, images etc.).
    In your case, you can use our templates library https://xtemos.com/docs/woodmart/templates-library/

    Kind Regards

    #290174

    raj30498@gmail.com
    Participant

    Hi Artem,

    Thank u for support.

    i dont why the single product page images are very small.
    can u guide me how to change it.

    Thanks && Regards,
    Rajesh.

    Attachments:
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    #290196

    raj30498@gmail.com
    Participant

    Hi Artem,
    can u please tell me how to do this.
    i dont why the single product page images are very small.
    can u guide me how to change it big .

    Thanks && Regards,
    Rajesh.

    #290342

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    It seems to be affected by some of the installed plugins. Try to disable them one by one and test how it works.

    Kind Regards

    #292722

    raj30498@gmail.com
    Participant

    Hi Artem,
    can u please tell me how to do this.
    i dont why the single product page images are very small.
    can u guide me how to change it big .

    I have done the suggestions you have asked i rremoved pluginss but the same
    i dont know the images are resized

    Please reply me ASAP

    Thanks && Regards,
    Rajesh.

    #292729

    raj30498@gmail.com
    Participant

    Hey artem,
    is there any image compressor is added in them which reduces the size of images

    Attachments:
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    #292731

    raj30498@gmail.com
    Participant

    Hi sir/mam,

    please reply to my previous question ASAP

    Thanks & Regards,
    Rajesh

    #292863

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    As we can see, these plugins are still enabled. Please, deactivate all third-party plugins and test how it works.

    Kind Regards

    #292898

    raj30498@gmail.com
    Participant

    Hey,

    Are you guys can see the plugins in my site…?

    if so can you pls tell me which plugins I need to deactivate so the images in the product detail page will show big and correctly

    Thanks & Regards,
    Rajesh

    #292903

    Artem Temos
    Keymaster
    Xtemos team

    It is affected by woo-variation-gallery plugin and its styles.

Viewing 16 posts - 1 through 16 (of 16 total)