There has been a critical error on this website. Please check your site admin em

This topic has 15 replies, 2 voices, and was last updated 3 years, 7 months ago by Artem Temos.

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May 6, 2021 at 11:30 am #290111

[email protected]
Participant

Iam using wordpress 5.7.1 and woocommerce 5.2.2 . i just bought the woodmart theme 6.0.4i uploaded into site and when i am trying to activate or live preview of theme it is throwing….this..:
There has been a critical error on this website. Please check your site admin email inbox for instructions.

May 6, 2021 at 11:32 am #290115

Artem Temos
Keymaster

Hello,

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

Thank you in advance

May 6, 2021 at 11:39 am #290118

[email protected]
Participant

i don’t want to lose the products and their variations because it is big data
i just want to change the theme to woodmart

May 6, 2021 at 11:49 am #290127

Artem Temos
Keymaster

Please, disable all third party plugins except WooCommerce first. We will activate our theme and all related plugins.

May 6, 2021 at 12:27 pm #290158

[email protected]
Participant

HI Artem,

thank you iam able to install theme
can how to switch to this style of your theme
https://woodmart.xtemos.com/demo-accessories/demo/accessories/

Thanks & Regards,
Rajesh.

May 6, 2021 at 12:37 pm #290160

[email protected]
Participant

Hi Atem,

if i click on import base data in the below attached image does it import inventory and images ????
not right

can you please advice wether to import or not

Thanks & Regards,
Rajesh

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May 6, 2021 at 12:39 pm #290162

Artem Temos
Keymaster

Hello,

Our dummy content can be imported on a fresh installation only. Otherwise, it would conflict with your current content (products, pages, images etc.).
In your case, you can use our templates library https://xtemos.com/docs/woodmart/templates-library/

Kind Regards

May 6, 2021 at 1:26 pm #290174

[email protected]
Participant

Hi Artem,

Thank u for support.

i dont why the single product page images are very small.
can u guide me how to change it.

Thanks && Regards,
Rajesh.

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May 6, 2021 at 2:50 pm #290196

[email protected]
Participant

Hi Artem,
can u please tell me how to do this.
i dont why the single product page images are very small.
can u guide me how to change it big .

Thanks && Regards,
Rajesh.

May 7, 2021 at 6:08 am #290342

Artem Temos
Keymaster

Hello,

It seems to be affected by some of the installed plugins. Try to disable them one by one and test how it works.

Kind Regards

May 16, 2021 at 3:17 pm #292722

[email protected]
Participant

Hi Artem,
can u please tell me how to do this.
i dont why the single product page images are very small.
can u guide me how to change it big .

I have done the suggestions you have asked i rremoved pluginss but the same
i dont know the images are resized

Please reply me ASAP

Thanks && Regards,
Rajesh.

May 16, 2021 at 3:36 pm #292729

[email protected]
Participant

Hey artem,
is there any image compressor is added in them which reduces the size of images

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May 16, 2021 at 3:37 pm #292731

[email protected]
Participant

Hi sir/mam,

please reply to my previous question ASAP

Thanks & Regards,
Rajesh

May 17, 2021 at 6:29 am #292863

Artem Temos
Keymaster

Hello,

As we can see, these plugins are still enabled. Please, deactivate all third-party plugins and test how it works.

Kind Regards

May 17, 2021 at 8:03 am #292898

[email protected]
Participant

Hey,

Are you guys can see the plugins in my site…?

if so can you pls tell me which plugins I need to deactivate so the images in the product detail page will show big and correctly

Thanks & Regards,
Rajesh

May 17, 2021 at 8:24 am #292903

Artem Temos
Keymaster

It is affected by woo-variation-gallery plugin and its styles.
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