Woodmart caused accordion errors in Elementor

This topic has 13 replies, 2 voices, and was last updated 4 years, 2 months ago by Artem Temos.

Viewing 14 posts - 1 through 14 (of 14 total)

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May 7, 2021 at 12:38 pm #290526

Florian Honold
Participant

Hello, the Woodmart theme in connection with Elementor causes an error in the integrated accordion widget.

The accordion cannot be opened / unfolded. The page will be reloaded for this.

Tests carried out:

All plugins deactivated = no improvement

Child theme deactivated = no improvement

Change theme = accordion works

Elementor Support has already been informed and is also looking at the whole thing.

May 7, 2021 at 12:52 pm #290530

Artem Temos
Keymaster

Hello,

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

Thank you in advance

May 7, 2021 at 1:03 pm #290535

Florian Honold
Participant

Done.

May 7, 2021 at 1:04 pm #290536

Florian Honold
Participant

Elementor + Elementor Pro is deaktivated too

May 7, 2021 at 1:42 pm #290553

Florian Honold
Participant

Hello? How long must i Waiting? Its an Onlineshop…

May 7, 2021 at 1:45 pm #290556

Artem Temos
Keymaster

Can we switch to the default theme to test how it works?

May 7, 2021 at 1:47 pm #290558

Florian Honold
Participant

You can do what you want.

May 7, 2021 at 1:49 pm #290561

Artem Temos
Keymaster

You need to enable these options in Theme Settings -> Performance https://prnt.sc/12ml8x6

May 7, 2021 at 1:58 pm #290565

Florian Honold
Participant

Thanks for the help. Could you also give me tips for setting up with wp rocket. Which performance settings on the theme side are useful?

May 7, 2021 at 2:27 pm #290572

Artem Temos
Keymaster

Here are the screenshots from our WP Rocket configuration on our demo

https://gyazo.com/3748a5ffe1c639d2c06e727ff974ecc5
https://gyazo.com/1f7fdf7841e1fb6f8f355d91fe9a1be1
https://prnt.sc/116hw2p
https://gyazo.com/3ab580f67ab3f8e1c537802dedaba102
https://gyazo.com/e1efab49d86f29a0a5e6d0f8e760157a
https://gyazo.com/a96745aaa24ef73019f25373513e81c7
https://gyazo.com/8de556cb3811007cdae2aa4703341b82

Kind Regards

May 7, 2021 at 2:46 pm #290580

Florian Honold
Participant

Many Thanks. Did you deactivate the performance settings on the Thmes side? Or can some remain activated? If yes, which?

May 7, 2021 at 2:52 pm #290583

Artem Temos
Keymaster

No, we didn’t deactivate anything. Make sure that these options are active https://prnt.sc/12ml8x6

May 7, 2021 at 2:53 pm #290584

Florian Honold
Participant

Perfekt. Thanks

May 7, 2021 at 2:56 pm #290585

Artem Temos
Keymaster

You are welcome!
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Woodmart caused accordion errors in Elementor

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