Shop Filter Custom Content – Hide "Filter" button when no Filters are available

This topic has 10 replies, 2 voices, and was last updated 3 years, 7 months ago by Elise Noromit.

Viewing 11 posts - 1 through 11 (of 11 total)

Author

Posts
May 7, 2021 at 4:18 pm #290612

InnoConcept
Participant

Hello dear WoodMart team,

I’m a German customer so sorry for the English haha:

I have a problem: I use the Shop Filters with Custom Content. The custom content is an HTML block with the component “product filters”

The problem is, when I open a category where no properties match the filters, only the “Filter” button is displayed. I would have liked to have this invisible or completely removed if you cannot select any filters. (See screenshot – unfortunately in German but the “Filter anwenden” button is the “Filter” buttom

Attachments:
You must be logged in to view attached files.

May 7, 2021 at 9:46 pm #290655

Elise Noromit
Member

Hello,

What is the login ID? Please provide to the private area.

Best Regards

May 7, 2021 at 9:57 pm #290656

InnoConcept
Participant

Yes of course

May 8, 2021 at 2:13 pm #290828

Elise Noromit
Member

Hello,

You have added filters to the shop page area and I check and see this block: https://gyazo.com/84ea5e5ed052610a83562d611a1ef436

I have viewed a couple of the categories and see this block as well: https://gyazo.com/f86b9ea6c8e2596dc6d06f36f92325e9

So it works as it should please clarify how you except it should work.

Best Regards

May 8, 2021 at 5:23 pm #290888

InnoConcept
Participant

I mean that if no filter is possible, the “Filter anwenden”, in englisch “Filter” BUTTON (here in red) is automatically hidden.

For example, no filter is possible in the category https://shop-01.innoconcept.live/produkt-kategorie/4k-tv/. The “Apply filter” button should be hidden her because there ist no filter possible.

Do you know what i mean?

Password for the Website: ic2021

May 8, 2021 at 5:25 pm #290889

InnoConcept
Participant

Here is the Screenshot added to my message

Attachments:
You must be logged in to view attached files.

May 9, 2021 at 6:28 pm #291013

Elise Noromit
Member

Hello,

The filter block contains a price filter that is why this button appears: https://gyazo.com/bc56a53fc9cfe68afb10a674c9c3008d

Best Regards

May 9, 2021 at 6:32 pm #291014

InnoConcept
Participant

No,

now i removed the Price filter and the Button is still there.

https://shop-01.innoconcept.live/produkt-kategorie/4k-tv/
Password: ic2021

Best Regards

Attachments:
You must be logged in to view attached files.

May 10, 2021 at 10:46 am #291251

Elise Noromit
Member

Hello,

This is caused by the custom code hiding the category: https://prnt.sc/12r9b7g

Best Regards

May 10, 2021 at 2:30 pm #291322

InnoConcept
Participant

Also no..

i removed it and its still the same:
https://shop-01.innoconcept.live/produkt-kategorie/4k-tv/
Password: ic2021

May 10, 2021 at 8:58 pm #291396

Elise Noromit
Member

Hello,

Please provide your site admin access to the private area.

Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

Best Regards
Author

Posts