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Products Filter by Size and Color are not working
- This topic has 15 replies, 2 voices, and was last updated 2 years, 11 months ago by Elise Noromit.
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AuthorPosts
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May 11, 2021 at 5:36 pm #291614
nermin29ParticipantHi there,
On my website https://hellofafashion.com/, I have set the Products Filter by Color on the shop page, Please check this screenshot https://tinyurl.com/yjjmnjeo but on the shop and categories pages of my website, the Filter by Color is not showing. You can also check that I already have attributes of Color and Size on my website.
I want to display the Filter by Size and Color on the Shop and Categories pages of the website. I am also attaching the login details of the site into the private content so you can check everything properly and fix it.
I am looking forward to your positive response to fix this as soon as possible.
ThanksMay 11, 2021 at 9:01 pm #291661
Elise NoromitMemberHello,
Please update Woocommerce and check again, if the problem persists, confirm the permit for us to deactivate the plugins not related to the theme and for the while of checking what may take up to 15 minutes.
Best Regards
May 12, 2021 at 7:38 am #291743
nermin29ParticipantHi there,
I have done the same but there is no luck. Can you please check at your end?
Thanks
May 12, 2021 at 8:05 pm #291910
Elise NoromitMemberHello,
You have selected the wrong attribute in the widget: https://gyazo.com/6f4e039ce3c8454b3ac34f0f87e547fc
I have selected the right attribute and it is shown. Please check now.
Best Regards
May 13, 2021 at 4:59 am #291965
nermin29ParticipantThank you, Can you please also show “Filter by Size”?
May 13, 2021 at 12:00 pm #292107
Elise NoromitMemberHello,
Select all the sizes one by one to see which one is appropriate.
You would better give different titles to the attributes not to be confused.
Best Regards
May 15, 2021 at 1:53 am #292533
nermin29ParticipantHi there,
What do you mean by select all the sizes? I already have size attributes on my website. Can you do this for me? If not, let me know how to do?
Thanks
May 15, 2021 at 8:09 pm #292605
Elise NoromitMemberHello,
You have several size attributes, test one by one to detect the proper one.
Best Regards
May 16, 2021 at 6:32 am #292649
nermin29ParticipantSorry, I didn’t get it. Can you please explain? Where I have to test it and How can I add the Size Attribute in the sidebar?
May 16, 2021 at 7:46 pm #292768
Elise NoromitMemberHello,
1. Please add Attribute filter to the Shop page widget area in Appearance Widgets.
2. Choose the attribute you need from the drop-down list.
Best Regards
May 17, 2021 at 5:44 pm #293064
nermin29ParticipantHi there,
I have tried the same but there is no luck. Can you please try at your end?
Thanks
May 18, 2021 at 3:12 pm #293382
nermin29ParticipantHi,
I am looking forward to your response.
Thanks
May 19, 2021 at 3:16 pm #293717
nermin29ParticipantHi,
What is the progress? Can you reply? We have to fix this as soon as possible.
Thanks
May 20, 2021 at 3:01 pm #294093
Elise NoromitMemberMay 20, 2021 at 5:32 pm #294140
nermin29ParticipantHi there, I have to make my website live but have to fix this before that and your response is very slow as well. Can you please check one by one to fix this?
I am not able to do that because I have a cache issue on my browser.
Looking forward to your positive response.
Thanks
May 20, 2021 at 11:18 pm #294209
Elise NoromitMemberHello,
Please give the whole title of the attribute you want to set. I mean title from your site.
Best Regards
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