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the rendering is different from what I have on elementor

Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • May 12, 2021 at 1:45 pm #291858

    NLTD1704
    Participant

    Hello,
    The layout of my site is ok on elementor, but when I open my homepage everything changes dimensions, the structure is distorted and the theme is almost broken.
    I can’t get the original preview of the theme.

    PS I’m using Black Friday template

    May 12, 2021 at 8:54 pm #291924

    Elise Noromit
    Member

    Hello,

    Please please, provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

    May 12, 2021 at 9:15 pm #291937

    NLTD1704
    Participant

    Yes you have the permission

    May 13, 2021 at 8:52 am #292032

    Elise Noromit
    Member

    Hello,

    Please check the credentials I cannot log in.

    Best Regards

    May 13, 2021 at 11:26 am #292089

    NLTD1704
    Participant

    Permission ok

    May 13, 2021 at 9:13 pm #292244

    Elise Noromit
    Member

    Hello,

    First of all, I have deactivated the WP bakery page builder. You can use one builder: either Eelmentor or WP bakery builder but not both at the same time.

    The next reason, your template, you have changed padding and margins and the layout was changed: https://gyazo.com/843e92f2be0186f12d1ee5b7b74b3910

    I would recommend you take the Friday template and replace the content without changing the padding/margins.

    Best Rgards

    May 14, 2021 at 1:33 pm #292435

    NLTD1704
    Participant

    i have reinstalled Friday template and the problem remains the same

    May 16, 2021 at 10:35 am #292677

    Elise Noromit
    Member

    Hello,

    Now the page has the correct view, the issue is in the image size and content. You will have to change to achieve a better view.

    Best Regards

    June 6, 2022 at 9:16 pm #381506

    NLTD1704
    Participant

    Hello,
    The layout of my site is ok on elementor, but when I open my homepage everything changes dimensions, the structure is distorted and the theme is almost broken.
    I can’t get the original preview of the theme.
    and both icons address an phone number are broken

    PS I’m using Tools template

    Attachments:
    You must be logged in to view attached files.
    June 7, 2022 at 3:09 am #381534

    Elise Noromit
    Member

    Hello,

    I am checking the home page https://gyazo.com/c4983d3d18c1f7f72474affa1986a835

    I do not see any problems. Please provide the screen of the problem.

    Best Regards

    June 7, 2022 at 11:32 am #381603

    NLTD1704
    Participant

    you go throw the wrong site.

    the right site is

    http://www.bcdis-gros.com

    June 7, 2022 at 11:34 am #381605

    NLTD1704
    Participant

    please check attachements in the previous post

    June 8, 2022 at 1:28 am #381784

    Elise Noromit
    Member

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Best Regards

    June 11, 2022 at 3:08 pm #382556

    NLTD1704
    Participant

    here is the informations you requested

    Attachments:
    You must be logged in to view attached files.
    June 13, 2022 at 11:24 am #382749

    Elise Noromit
    Member

    Hello,

    The problem is caused by an unclosed tag: https://prnt.sc/QsXK0JM4yN1B

    Please check all the content and make sure all the tags have been properly applied.

    Best Regards

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Viewing 15 posts - 1 through 15 (of 15 total)