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WooCommerce PayPal Payments Plugin problem

Viewing 14 posts - 1 through 14 (of 14 total)
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  • May 15, 2021 at 6:19 pm #292594

    madpeter
    Participant

    Hello

    Unfortunately WooCommerce PayPal Payments Plugin (version 1.3.1) doesn’t work well with Basel theme.
    The payment buttons on the checkout page are located above the “your order” section instead of below this section.
    Please see the attached screenshot.

    I have tested it with other few standard themes installed with WordPress/Woccommerce (and commercial ones as well) and the plugin works fine with them.

    Please advise.

    Link to the plugin page:
    https://en-gb.wordpress.org/plugins/woocommerce-paypal-payments/

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    May 17, 2021 at 8:20 am #292901

    Elise Noromit
    Member

    Hello,

    We have checked the site and we see this: https://prnt.sc/130y25b

    Please advise what device and browser you use?

    Best Regards

    May 17, 2021 at 8:33 am #292906

    madpeter
    Participant

    This a different plugin on your screenshot – PayPal Checkout

    I need your help with WooCommerce PayPal Payments Plugin (also called just PayPal) which is currently switched off as I mentioned in the “private content” section.

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    May 17, 2021 at 1:10 pm #292996

    Elise Noromit
    Member

    Hello,

    Please activate and configure the plugin so that we could enter and see the problem.

    Best Regards

    May 17, 2021 at 2:35 pm #293035

    madpeter
    Participant

    It has been done.

    May 18, 2021 at 10:10 am #293267

    Elise Noromit
    Member

    Hello,

    Please add this code to the Theme Settings > Custom CSS > Global:

    .checkout-order-review #ppc-button {
  order: 5;
}

    Best Regards

    July 9, 2021 at 9:06 am #305557

    madpeter
    Participant

    I’m sorry for the late response. The solution you provided resolve this issue, but we have currently discovered another one problem, which seems to be related to the Basel theme when we use this particular payment plugin. Anyway, it we don’t experience this behaviour with default WordPress templates.

    When the customer indicates in the checkout Paypal as the payment method it shows him a black colour “Place order” button, which shouldn’t be there. I’ve attached two screenshot to my post, for the 20-20 theme and for the Basel theme, so you can see yourself what I’m talking about.

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    July 10, 2021 at 9:05 pm #305841

    Elise Noromit
    Member

    Hello,

    Sorry for the delay.

    Now your site is not workable: https://prnt.sc/1a16axv

    Please contact us when we can check and reproduce the issue.

    Best Regards

    July 11, 2021 at 11:17 pm #305930

    madpeter
    Participant

    Hello Elise

    The site is workable again. There was a temporary problem with the VPN server.

    July 11, 2021 at 11:18 pm #305931

    madpeter
    Participant

    Meant VPS 🙂

    July 12, 2021 at 10:10 am #306015

    Elise Noromit
    Member

    Hello,

    We have tested with the Storefront and we see the same there: https://take.ms/iWJBC

    This is either Woocommerce bug or Paypal plugin. Our theme does not cause or influence that.

    If you have any questions please feel free to contact us.

    Best Regards

    July 12, 2021 at 10:31 am #306020

    madpeter
    Participant

    As per my initial message, the problem doesn’t appear with the default WP templates and you can clearly see it on the attached screenshot. So how can you suggest that the issue is not related to the Basel theme??

    July 12, 2021 at 11:22 pm #306197

    madpeter
    Participant

    We have found a solution. The default Paypal payment plugin (called WooCommerce PayPal Checkout Gateway) has to be be deactivated in the Plugins section. Switching the plugin off in the payments section of Wocommerce settings is not enough for some reason.

    July 13, 2021 at 6:53 am #306250

    Elise Noromit
    Member

    Hello,

    We are glad you have solved the issue.

    If you have any questions please feel free to contact us.

    Best Regards

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