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Catalogue

Viewing 9 posts - 1 through 9 (of 9 total)
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  • May 16, 2021 at 8:25 am #292655

    vladimirwillis
    Participant

    Hello.
    1. Sometimes two products are added instead of one when you click the Add Product to Cart button.
    for example look at the catalog – /shop/
    2. When adding an item, the cart should appear on the right, but it should not pop up every time.
    3. In the settings there is a display of 18 products per page, for some reason in the Firefox browser only 10. are displayed when user data is completely cleared, in the browser it is displayed normally, after a while it is displayed again less than specified in the template settings.
    It seems ok in other browsers.

    May 16, 2021 at 7:45 pm #292767

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    if the problem remains, even after the plugins deactivated, please, provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

    May 21, 2021 at 9:03 am #294305

    vladimirwillis
    Participant

    1. Sometimes two products are added instead of one when you click the Add Product to Cart button.
    for example look at the catalog – /shop/
    2. When adding an item, the cart should appear on the right, but it should not pop up every time.

    WPBakery Page Builder v6.6.0 is causing the problem 🙁

    May 21, 2021 at 2:47 pm #294438

    vladimirwillis
    Participant

    WPBakery Page Builder v6.5.0 the problem is the same

    May 21, 2021 at 4:42 pm #294472

    vladimirwillis
    Participant

    decided to try disabling everything except woocommerce and WPBakery Page Builder and enabled everything in turn. the problem appeared when enabling the WP-Optimize caching plugin.

    May 21, 2021 at 4:47 pm #294476

    vladimirwillis
    Participant

    WPBakery Page Builder and WP-Optimize are not friends with each other. Have to look for a replacement for WP-Optimize, can you recommend an alternative to the caching plugin?

    May 21, 2021 at 10:33 pm #294529

    Elise Noromit
    Member

    Hello,

    Ok. If you have any questions please feel free to contact us.

    Best Regards

    May 22, 2021 at 10:33 am #294636

    vladimirwillis
    Participant

    searched for the problem and found that exactly this problem occurs with Minifi JavaScript .
    tested different plugins, the error was not on caching, but on Minifi JS

    May 22, 2021 at 7:17 pm #294713

    Elise Noromit
    Member

    Hello,

    We are glad you have detected the issue.

    If you have any questions please feel free to contact us.

    Best Regards

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Viewing 9 posts - 1 through 9 (of 9 total)

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