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Product feed manager error since last theme update

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  • May 19, 2021 at 2:35 pm #293710

    PD11
    Participant

    Hi,

    I got a big problem with my product feed manager (Channable) since the last update. Since the last update, Channable won’t update the product feed due to an error that is generated by my webshop. Normally the product feed manager should see a product in the first line, but instead the code in the attachment is shown. This happens since the last update.

    Could you please take a look and find a solution for this problem? I don’t understand why this problem suddenly appears.

    Thanks!

    Paul

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    May 20, 2021 at 6:10 am #293845

    Artem Temos
    Keymaster

    Hello,

    Please, provide us your admin and FTP access so we can check what is wrong.

    Kind Regards

    May 20, 2021 at 8:32 am #293912

    PD11
    Participant

    Hi Arthem,

    Sure, please find details in private content. Let me know if you need more information.

    May 20, 2021 at 9:15 am #293935

    Artem Temos
    Keymaster

    You need to update the theme to the latest version 6.0.4 and test how it works.

    May 20, 2021 at 11:26 am #293973

    PD11
    Participant

    I’ve updated to 6.0.4, ran the import again but get the same error. See attachment.

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    May 20, 2021 at 11:37 am #293982

    PD11
    Participant

    It seem to be running without errors now, I changed something in the settings. I’ll let you know if further assistants is needed, thanks!

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Viewing 6 posts - 1 through 6 (of 6 total)