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Slider is not automatically sliding

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • May 19, 2021 at 3:20 pm #293719

    protectionshopnl
    Participant

    Hello,

    I’m using the regular slider option in Woodmart theme. I’ve enabled autoplay and set autoplay speed to 5000 (5 seconds). Despite of that’ the slider isn’t automatically working.

    How can we fix this?

    Regards,
    Fabian

    May 19, 2021 at 11:49 pm #293803

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    if the problem remains, even after the plugins deactivated, please, provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

    May 20, 2021 at 6:08 am #293841

    protectionshopnl
    Participant

    Hello Elise,

    We’ve deactivated all the possible plug-ins. Not all the plugins activated can be deactivated now, because they are the core of our website and would mess op our complete shop.

    This didn’t helped anything.

    Regards,
    Fabian

    May 20, 2021 at 4:13 pm #294108

    Elise Noromit
    Member

    Hello,

    Please provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

    May 20, 2021 at 5:36 pm #294141

    protectionshopnl
    Participant

    Hello Elise,

    We’ve fixed and diagnosed the problem already ourselves. The slider had only added one slide. And of course, if only added two or more, the sliding functionality will work… 🙂

    Thanks for your support anyway.

    Regards,
    Fabian

    May 20, 2021 at 11:19 pm #294210

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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Viewing 6 posts - 1 through 6 (of 6 total)