Slider is not automatically sliding
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Hello,
I’m using the regular slider option in Woodmart theme. I’ve enabled autoplay and set autoplay speed to 5000 (5 seconds). Despite of that’ the slider isn’t automatically working.
How can we fix this?
Regards,
Fabian
Hello,
Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
if the problem remains, even after the plugins deactivated, please, provide your site admin access to the private area.
Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.
Best Regards
Hello Elise,
We’ve deactivated all the possible plug-ins. Not all the plugins activated can be deactivated now, because they are the core of our website and would mess op our complete shop.
This didn’t helped anything.
Regards,
Fabian
Hello,
Please provide your site admin access to the private area.
Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.
Best Regards
Hello Elise,
We’ve fixed and diagnosed the problem already ourselves. The slider had only added one slide. And of course, if only added two or more, the sliding functionality will work… 🙂
Thanks for your support anyway.
Regards,
Fabian
You are welcome! If you have any questions please feel free to contact us.
Best Regards
.
