Problem Whislist and Compare product on mobile interface
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Dear admin
I have problem about display Whislist and compare on mobile interface. In below image :
1. I have add product and Icon whislist has show number 1
2. After i click on Whislist and see my whislist empty while Icon whislist display Number 1?
This does not happen on the pc interface . How to fix it?
Thank you !
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Hello,
I saw the screenshots you attached.
Please make sure that you are using the latest versions of the theme and the recommended plugin.
Then create a page and add the code "[woodmart_wishlist]" inside it and publish it. Then set it as the wishlist page from Theme Settings >> Shop >> Wishlist.
Screenshot for Clarification: https://ibb.co/vXsNRWb
Then check back after clearing the cache.
Regards.
Xtemos Studios
Dear admin
The problem is still unresolved. both whislist and compare works very well on computer interface. The problem is on the mobile version.
Thank you !
Hello,
Please deactivate all the third-party plugins, activate the parent theme then clear cache and check back.
If the Problem continues then leave all the third-party plugins deactivated and provide with the admin panel login details of the website then we will troubleshoot with the theme plugins.
Regards.
Xtemos Studios.
Dear admin
I think problem cache plugin. i used lite speed cache plugin. if i deactivate plugin everything is working fine. If active plugin cache, only cart work fine, and both whislist and compare are not working !
Thank you !
Hello,
You are Most Welcome.
As the issue is not coming after you deactivate the plugin. Which clears that the issue is not from our theme.
Sorry but we could not help you with this as the issue is from a third party plugin. We provide support services within our theme and this is out of our theme support scope.
Best Regards
Dear admin
I understand. I’m the buyer and user of your theme. i Want feedback for your theme more friendly with customers
Thank you !
Hello,
Thanks for Understanding.
Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.
Have a wonderful day.
Topic Closed.
Best Regards.
The topic ‘Problem Whislist and Compare product on mobile interface’ is closed to new replies.
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