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Problem with dropdown filter

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  • May 26, 2021 at 10:32 am #295551

    florisnl
    Participant

    Hi!

    I’m using the dropdown filter in Woocommerce. It’s look like there’s a CSS problem in the template. Can you please tell me how to fix this?

    Thanks in advance,
    Floris

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    May 26, 2021 at 10:42 am #295556

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins not related to the theme, switch the parent theme, and check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    if the problem remains, even after the plugins are deactivated, please, provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes. Please make the full backup of your site.

    Best Regards

    May 26, 2021 at 11:58 am #295596

    florisnl
    Participant

    Hi Elise,

    Unfortunately it didn’t work. You can find the credentials of the website in the Private content part.

    Thanks,
    Floris.

    May 26, 2021 at 9:23 pm #295736

    Elise Noromit
    Member

    Hello,

    You have not activated Woodmart Core. Then use the WoodMart widgets for to filter attributes: https://xtemos.com/docs/woodmart/widgets/

    If you have any questions please feel free to contact us.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)