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Product image disappears on theme update

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
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  • #295625

    AndrewV
    Participant

    Currently using Woodmart 5.2.0, but when I update the theme to the latest version, all the product images in the homepage disappears. Not sure if there are other issues as well, but this is the issue that is noticed at first.

    I had to use the older version of the theme so the site will work correctly with images.

    #295711

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please make the full backup of your site, deactivate all the plugins not related to the theme and update the theme and all the related plugins.

    Then check the site, and activate the plugins one by one. If the problem persists, please provide your site admin access. We will check.

    Best Regards

    #295800

    AndrewV
    Participant

    Okay. I have updated the theme again and disabled all the plugins except for these ones:

    WooCommerce
    Woodmart Core
    WPBakery Page Builder
    WZone – WooCommerce Amazon Affiliates

    The issue is still there, the WooCommerce product images are not showing up.

    #295960

    Hello,

    Please check Dashboard > Settings > General > site URL: if your site is https://… it should be the same URL there.
    https://gyazo.com/7978f0cc12ebbc20b69c843ea850ed87

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)