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Theme Update Issues
- This topic has 6 replies, 2 voices, and was last updated 3 years, 6 months ago by Elise Noromit.
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May 30, 2021 at 6:58 am #296452
clicksegParticipantHello Team,
I update the theme using the automated update from the wordpress backend – Appearance – Theme.
Then i found an issues with the bellow items:
1-Language switcher menu WPML.
2- The login screen from the header become not available and it redirect the user to additional page.
3- the menu on mobile not working as well as.May 30, 2021 at 12:15 pm #296478
Elise NoromitMemberHello,
Please restore the site from the backup and provide the site admin access I will update correctly and check.
Best Regards
May 30, 2021 at 1:47 pm #296482
clicksegParticipantPlease check the website backend
May 30, 2021 at 2:34 pm #296490
clicksegParticipantI dont restore and if it is possible to fix the issues without restore will be better as there is orders on the website
May 30, 2021 at 8:55 pm #296510
Elise NoromitMemberHello,
Please contact your host support and find out if they can provide automatically made backup (they should have if is a good host) and restore the site.
Best Regards
May 31, 2021 at 9:40 am #296606
clicksegParticipantHello Team,
I found an old backup from one month ago as this issue happened more from 3 weeks ago and the host backup for last 2 weeks.
I will share the backup site backend. Every thing is fine and i don’t see any bugs.
Please check and help to me by confirming that everything is going normal.May 31, 2021 at 1:19 pm #296689
Elise NoromitMemberHello,
1- I need confirmation that everything going normally.
Such may requite a complete site testing and investigation and we do not provide such service we can guarantee that the WoodMart functionality works properly.
2- Need to create language popup on the home page using wpml.
Please refer the WPML manual: https://wpml.org/documentation/getting-started-guide/language-setup/language-switcher-options/
3- Need the products with variations appeared with the lower price and lower weight.
You need to disable showing the high price in the Theme Settings > Shop As for the weight, Woocmmerce does not provide the option. You will have to find a plugin.
4- If it is possible to get the serial number for wpbakery and slider revolution it will be fine if the theme support this option.WPBakery Page Builder and Revolution slider come bundled with our theme but they can’t be activated with our purchase code. Actually, you don’t need to do this. Only in case you want to get free premium support from its author, you can purchase it from Codecanyon. But it is not necessary since we will always provide you with the latest updates in Appearance > Install plugins.
Best Regards
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