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Theme Update Issues

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #296452

    clickseg
    Participant

    Hello Team,
    I update the theme using the automated update from the wordpress backend – Appearance – Theme.
    Then i found an issues with the bellow items:
    1-Language switcher menu WPML.
    2- The login screen from the header become not available and it redirect the user to additional page.
    3- the menu on mobile not working as well as.

    #296478

    Hello,

    Please restore the site from the backup and provide the site admin access I will update correctly and check.

    Best Regards

    #296482

    clickseg
    Participant

    Please check the website backend

    #296490

    clickseg
    Participant

    I dont restore and if it is possible to fix the issues without restore will be better as there is orders on the website

    #296510

    Hello,

    Please contact your host support and find out if they can provide automatically made backup (they should have if is a good host) and restore the site.

    Best Regards

    #296606

    clickseg
    Participant

    Hello Team,
    I found an old backup from one month ago as this issue happened more from 3 weeks ago and the host backup for last 2 weeks.
    I will share the backup site backend. Every thing is fine and i don’t see any bugs.
    Please check and help to me by confirming that everything is going normal.

    #296689

    Hello,

    1- I need confirmation that everything going normally.
    Such may requite a complete site testing and investigation and we do not provide such service we can guarantee that the WoodMart functionality works properly.
    2- Need to create language popup on the home page using wpml.
    Please refer the WPML manual: https://wpml.org/documentation/getting-started-guide/language-setup/language-switcher-options/
    3- Need the products with variations appeared with the lower price and lower weight.
    You need to disable showing the high price in the Theme Settings > Shop As for the weight, Woocmmerce does not provide the option. You will have to find a plugin.
    4- If it is possible to get the serial number for wpbakery and slider revolution it will be fine if the theme support this option.

    WPBakery Page Builder and Revolution slider come bundled with our theme but they can’t be activated with our purchase code. Actually, you don’t need to do this. Only in case you want to get free premium support from its author, you can purchase it from Codecanyon. But it is not necessary since we will always provide you with the latest updates in Appearance > Install plugins.

    Best Regards

Viewing 7 posts - 1 through 7 (of 7 total)