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Search not working properly on mobile devices

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  • June 9, 2021 at 3:14 pm #298718

    Jacob
    Participant

    Hello,

    on my website, the search in the header on mobile devices is not working properly. If I view it in the chrome web inspector tool it looks fine, however, when viewed on a real mobile device, the styles of matched products are not set properly. The background of matched products is transparent and it doesn’t look very appealing and more… see attachment image “mobile-not-ok.jpg”

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    June 9, 2021 at 11:07 pm #298772

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme, switch the parent theme, and check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    if the problem remains, even after the plugins are deactivated, please, provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes. Please make the full backup of your site.

    Best Regards

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