how to this solve problem?

This topic has 8 replies, 2 voices, and was last updated 3 years, 6 months ago by Aizaz Imtiaz Awan.

Viewing 9 posts - 1 through 9 (of 9 total)

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June 10, 2021 at 12:17 pm #298877

Storeworld
Participant

Which theme Setting Change This issue Solve?

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June 10, 2021 at 12:57 pm #298897

Aizaz Imtiaz Awan
Keymaster

Hello,

I have visited your website and there is no such issue as you mentioned.

Screenshot for Clarification: https://gyazo.com/d802efbb3584794ddf1d3ab8424f7e59

Please clear cache and check back.

Best Regards

June 10, 2021 at 12:59 pm #298900

Storeworld
Participant

there problem only theme edit.
This problem only happens when I do page customization.

June 10, 2021 at 1:10 pm #298907

Aizaz Imtiaz Awan
Keymaster

Hello,

Please provide admin panel login details of the website to check it myself and help you out accordingly.

Regards.
Xtemos Studios

June 10, 2021 at 1:15 pm #298908

Storeworld
Participant

ok

June 11, 2021 at 6:15 am #299015

Aizaz Imtiaz Awan
Keymaster

Hello,

I have logged into your website and deactivated the cache plugin and the Dashboard is working fine.

Screenshot for Clarification: https://gyazo.com/6f36348227cb05bb8a3dfc7c0edf6abd

I have reactivated the plugin back on your website. You can try deactivating yourself.

Best Regards.

June 11, 2021 at 6:57 am #299025

Storeworld
Participant

So all the WordPress users who use the cache plugin have the same problem. Is there a solution to this problem or deactivating the cache plugin?

Show me another solution. I want to keep the plugin running because if I don’t use it my site will slow down.

June 11, 2021 at 9:41 am #299065

Storeworld
Participant

HELLO, Replay fast me

June 11, 2021 at 9:54 am #299067

Aizaz Imtiaz Awan
Keymaster

Hello,

Sorry but we could not help you with this as the issue is from a third party plugin.

We provide support services within our theme and this is out of our theme support scope.

You can try asking the plugin support for help.

Regards.
Xtemos Studios
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