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WPML does not work(

Viewing 17 posts - 1 through 17 (of 17 total)
  • Author
    Posts
  • June 13, 2021 at 7:37 pm #299502

    thadd
    Participant

    Hello. Faced such a problem:
    When you plug in the plugin WPML, the site just breaks. Initially, I thought to increase the memmory limit (woocomerce it requires more than 258). However, this did not help, the site just crashes. Can you tell me how to fix the situation?

    June 13, 2021 at 9:39 pm #299525

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please make the full backup of your site as well as the Theme settings export and check the issue on the Storefront theme to detect if our theme causes the problem.

    If the problem persists on WoodMart only, please deactivate all the plugins not related to the theme, switch the parent theme, and check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    if the problem remains, even after the plugins are deactivated, please, provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes. Please make the full backup of your site.

    Best Regards

    June 14, 2021 at 8:04 am #299593

    thadd
    Participant

    Everything works with the theme Storefront.
    You just give admin access to the site, right?

    June 14, 2021 at 1:13 pm #299707

    thadd
    Participant

    Hello. Keep accesses. I really hope for your help, because the template worked for me and I want to use it to test the sales hypothesis. This is a test site. Therefore, you can work without fear. Thank you.

    June 14, 2021 at 10:35 pm #299814

    Elise Noromit
    Member

    Hello,

    Now the Storefront is active. When I try to activate any theme I get the fatal error.

    I see this is the dev site.

    Please deactivate all the plugins except those listed in Appearance > Install plugins + WPML.

    Best Regards

    June 15, 2021 at 6:53 am #299863

    thadd
    Participant

    Hello. Disabled all plugins. Honestly, I don’t understand what the problem is, with other themes the plugin works and there are no such problems.
    WPML also disabled.

    June 15, 2021 at 9:24 am #299896

    Elise Noromit
    Member

    Hello,

    When I try to click anything in the admin area I see this error and WoodMart has been disabled. the problem is not caused by our theme.

    Please enter FTP and rename the plugin folder. Then rename it again so that all the plugins were deactivated.

    Best Regards

    June 15, 2021 at 9:31 am #299901

    thadd
    Participant

    Rename plugin folder WPML? rename plugin folder?
    How out of theme, if you include another template, then the plugin works?

    June 15, 2021 at 9:35 am #299902

    thadd
    Participant

    I can give you access to FTP (dev site).
    and you can understand exactly what the problem is. Does this help somehow?
    I really need the plugin to work with your theme, because the template is very good and I don’t want to give it up like that (((

    June 15, 2021 at 11:58 am #299939

    Elise Noromit
    Member

    Hello,

    Yes, provide FTP with the dev site. I will try to fix it. In any case make the backup of the content.

    Best Regards

    June 15, 2021 at 12:05 pm #299947

    thadd
    Participant

    I transfer accesses.
    Thank you! You help very quickly, that’s cool 🙂

    June 15, 2021 at 5:07 pm #299990

    Elise Noromit
    Member

    Hello,

    Please disregard the previous message. It was sent by mistake

    Best Regards

    June 15, 2021 at 5:10 pm #299991

    thadd
    Participant

    How to disable the first setting – I found.
    Where can you find the second setting to disable? “script always load”?

    June 15, 2021 at 5:10 pm #299992

    thadd
    Participant

    ok)

    June 16, 2021 at 8:35 am #300118

    Elise Noromit
    Member

    Hello,

    I tried to enter your site and I failed, now I am in the dashboard.

    WPML set of plugins to manage the translation, such as Strings Translation, Media, Translation Management. Please contact WPML support they would suggest the appropriate package.

    I have activated the plugins related to the theme and the site works correctly, as soon as you install all the WPML package, please contact us I will check how it works when you activate. Most likely everything would work properly.

    Best Regards

    June 16, 2021 at 11:24 am #300154

    thadd
    Participant

    Uploaded to the site. I turned it on as soon as I turn on the latter – again an error. In the screenshot, you can see that the plugins are loaded. I do not know how it turns out that it works and connects for you, but for me it does not work with similar actions.
    I really need to solve this problem as soon as possible, I really ask you to help.

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    June 17, 2021 at 8:38 am #300340

    Elise Noromit
    Member

    Hello,

    Please update the WPML plugins till the recent version.

    Best Regards

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