Home Forums Basel support forum Facebook login not working

Facebook login not working

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #299523

    drosster77
    Participant

    Hello. When I try login my account with facebook it stays on the same screen when I click on the facebook button. It’s not letting user login with there facebook account.

    #299527

    Hello,

    Please follow the instructions of this manually step by step: https://xtemos.com/docs/basel/faq-guides-2/configure-facebook-login/

    If you still have the problem, please provide the screens of the Facebook account into the private area.

    Best Reards

    #299822

    drosster77
    Participant

    I did all this and I’m getting a message “App Not Setup: This app is still in development mode, and you don’t have access to it. Switch to a registered test user or ask an app admin for permissions.” The app is not in development mode. I attached a photo

    #299828

    drosster77
    Participant

    I’m sorry following up with a attachnebt

    Attachments:
    You must be logged in to view attached files.
    #299883

    Hello,

    Please provide the same screens mentioned in the manual into the private area

    Best Regards

    #299926

    drosster77
    Participant

    attached image to private conent

    #299932

    drosster77
    Participant

    I provided a link of the pic on the private content

    Attachments:
    You must be logged in to view attached files.
    #300079

    Eric Watson
    Participant

    Hello,

    In this situation are you able to provide us your FTP access so we could troubleshoot it and provide you with a solution?

    #300097

    Hello,

    Please provide your site admin access as well as FTP to the private area.

    Best Regards

    #300204

    drosster77
    Participant

    I provided ftp login in private content

    #300322

    Hello,

    Thank you for FTP, please provide the route to the theme folder.

    Best Regards

Viewing 11 posts - 1 through 11 (of 11 total)