Newly install theme and Plugin got YITH WooCommerce Compare Error

This topic has 6 replies, 2 voices, and was last updated 6 years, 11 months ago by Artem Temos.

Viewing 7 posts - 1 through 7 (of 7 total)

Author

Posts
December 22, 2017 at 4:38 am #30040

thevodka
Participant

Just bought the Theme.
After install new WordPress + Woocommerce and BASEL theme.
Everything working fine until I install the required plugin.
The problem is on YITH WooCommerce Compare as shown below;
public_html/wp-content/plugins/yith-woocommerce-compare/plugin-fw/lib/yit-debug.php on line 237
Could not access the website anymore need to manually delete plugin folder “yith-woocommerce-compare”.

Need help.

December 22, 2017 at 7:26 am #30046

Artem Temos
Keymaster

Hello,

We are glad to know that you considered using Basel for your web-site. I hope you will be happy with it.

Could you please provide us your admin and FTP access so we can check what is wrong? Also, be sure that you are running 5.6+ version of the PHP on your server.

Kind Regards
Xtemos

December 22, 2017 at 9:01 am #30076

thevodka
Participant

Hi currently we are using shared host PHP version 5.3.29 not 5.6+ but if I install the YITH WooCommerce Compare version 2.2.2 which is 1 version older it’s working fine.
Will try to install on updated version of PHP.
And let you know again very soon

December 22, 2017 at 10:05 am #30082

thevodka
Participant

Hi just install the dummy content and setup version to electronic.
The Sub menu like Home and Shop does not seem to work not sure what I need to do?
I am sure that this theme comes with premium slider template where can I locate that?

December 22, 2017 at 10:16 am #30087

Artem Temos
Keymaster

Hi,

We just tested your website and menu seems to work correctly. What do you mean with premium slider template?

Regards

December 26, 2017 at 8:45 am #30524

thevodka
Participant

Hi,
It should work since I downgrade YITH WooCommerce Compare to version 2.2.2.

Regarding to premium slider template
on https://themeforest.net/item/basel-responsive-ecommerce-theme/14906749
you saying that the “Slider revolution premium slider included”
shown here: https://camo.envatousercontent.com/67ef19bbcd6fedd6919a4dea84e69c2d6b16d2f0/687474703a2f2f7874656d6f732e636f6d2f73637265656e2f626173656c2f706c7567696e732d322e6a7067

December 26, 2017 at 10:33 am #30533

Artem Temos
Keymaster

Hi,

By “Premium slider” we mean the Revolution slider plugin itself. It is not about premium templates for sliders that you can get from the revolution slider library.

Regards
Author

Posts