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Thumbnail issue

Viewing 4 posts - 1 through 4 (of 4 total)
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  • June 18, 2021 at 6:59 pm #300731

    moukundu
    Participant

    Hello team,
    My website became too buggy , product page thumbnail images are appearing too big , secondly contact us page icon are messing all together and appearing in weired way, Please find the screenshot and help to resolve the issue ASAP

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    June 18, 2021 at 8:12 pm #300737

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please please, provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes. Please make the full backup of your site.

    Best Regards

    June 19, 2021 at 2:05 am #300753

    moukundu
    Participant

    Hello team,
    My website became too buggy , product page thumbnail images are appearing too big and placement of the same is not correct as well, secondly contact us page icon are messing all together and appearing in weired way, Please find the screenshot and help to resolve the issue ASAP. Even this is issue is appearing everynow and then, please help me to fix it

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    June 19, 2021 at 10:58 am #300786

    Elise Noromit
    Member

    Hello,

    I have deactivated the plugins: https://gyazo.com/42f251f8dc2a394c10e033ec528da2c4

    The product page looks like this: https://gyazo.com/a24778a23233a20daaf9a7c4cf22b944

    I activated the plugins, please repeat the steps and check which one causes the problem.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)